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Patient Service Representative
True Health Orlando, FL
$37k-49k (estimate)
Other | Ambulatory Healthcare Services 1 Month Ago
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True Health is Hiring a Patient Service Representative Near Orlando, FL

JOB SUMMARY

PSR is responsible for administering the patients’ check-in and checkout process.

PRIMARY FUNCTIONS

1. Provide prompt, courteous, and professional service to patients.
2. Answer patients’ questions within the scope of responsibilities.
3. Ensures and maintains an efficient flow of patients.
4. Enters, updates, and ensures accuracy of patient demographics
5. Interview patients for possible sliding-scale services eligibility.
6. Verify insurance coverage and eligibility dates in system and collect applicable payments.
8. Post charges to patients’ accounts.
9. Scan and imports demographic data and clinical documentation into patients’ charts.
 10. Schedule appointments for patients as needed.

EDUCATION AND EXPERIENCE

1. High School Diploma or equivalent
2. Preferred, 1 year of customer service experience
 3. Preferred, 1 year of medical experience 

KNOWLEDGE, SKILLS AND ABILITIES

  1. Knowledge of ICD-10 and CPT Codes
  2. Computer literacy
  3. Effective communication skills and ability to work well independently and in a team environment
  4. Bilingual (Spanish / English) highly preferred

PHYSICAL REQUIREMENTS

  1. Frequent exposure to fumes or airborne particles, moving mechanical parts and vibration and to a variety of extreme outside weather conditions.
  2. Ability to walk and to stand for long-periods of time
  3. Ability to bend, kneel, stoop, crouch, crawl and climb all day.
  4. Ability to lift or move items over 50 pounds.

Job Summary

JOB TYPE

Other

INDUSTRY

Ambulatory Healthcare Services

SALARY

$37k-49k (estimate)

POST DATE

04/21/2023

EXPIRATION DATE

04/30/2024

WEBSITE

mytruehealth.org

HEADQUARTERS

ORLANDO, FL

SIZE

25 - 50

FOUNDED

1977

CEO

LEIDEE SENORS

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About True Health

True Health, a private, non-profit 501 (c)(3) community health center, has been serving low-income, uninsured, underinsured, and underserved populations in Central Florida since 1977. We operate eight service delivery locations within Orange and Seminole Counties, which includes seven neighborhood health centers. True Health was awarded Medical Home accreditation status in October 2012 through the Accreditation Association for Ambulatory Health Care (AAAHC). We are dedicated to providing high quality, comprehensive primary medical, dental, and behavioral health care at a reasonable cost to pat...ients of all ages. As a Federally Qualified Health Center, we offer a sliding fee scale to those that are uninsured, we accept Medicare and Medicaid, and over 25 major health and HMO insurance plans. Annually we proudly serve over 40,000 unduplicated patients with over 101,000 encounters. Services include adult and pediatric family practice, obstetrics and gynecology, dentistry, podiatry, pharmacy, laboratory, and X-ray services. More
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The job skills required for Patient Service Representative include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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