47 CLIENT SERVICE REPRESENTATIVE Jobs in Troy, MI
TRION SOLUTIONS INC is Hiring a CLIENT SERVICE REPRESENTATIVE Near Troy, MI
The role of the Client Service Representative is to provide world-class client services to our clients and employees by means of knowledge clusters performance working as a team as well as individually while exceeding expectations of current and prospective clients/employees of Trion Solutions.
Responsibility #1-Client Services
1. First responder to client/worksite employee inquiries via phone, email, and Salesforce.
a. Manage case information through Salesforce software. Record case activity and close case as appropriate.
2. Assist client/worksite employee with onboarding and any technical issues they might experience.
3. Respond to request (s) from internal and external clients as deemed necessary.
4. Work effectively and efficiently across departments to identify and communicate resolution to client/worksite employees inquiries using technology and human interaction.
5. Provide ongoing proactive services and regular follow up to ensure positive Client rapport.
Responsibility #2-Administrative Support
1. Client/Employee Communications
a. Assist with Employee/Client termination notifications.
b. Distribute compliance communications as directed.
2. Run reports for clients as needed from Trion Human Resources Information Systems
Responsibility #3- Government Regulations
1. Follows all state and federal laws, as well as company policies and procedures.
2. Protects the company from liability and exposure.
3. Issue compliance communications as directed by Legal department.
Responsibility #4- Personal Development
1. Continue to learn and grow as a Human Resource professional company through continuous education.
2. Complete all mandatory training.
3. Share ideas that will help you and/or the company grow.
4. Additional job duties as assigned.
Job Advertisement:Take your career to the next level with Trion Solutions
Job Summary
Full Time
$59k-73k (estimate)
01/14/2024
05/08/2024
trionsolutions.net
El Paso, TX
<25
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The job skills required for CLIENT SERVICE REPRESENTATIVE include Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a CLIENT SERVICE REPRESENTATIVE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CLIENT SERVICE REPRESENTATIVE. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CLIENT SERVICE REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a CLIENT SERVICE REPRESENTATIVE, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CLIENT SERVICE REPRESENTATIVE. You can explore the career advancement for a CLIENT SERVICE REPRESENTATIVE below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
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