Hybrid - Outbound Customer Service Representative

Join a rapidly growing financial company, who is a top market leader, that provides servicing solutions and competitive products to

satisfy the business needs of its clients. We are looking for entry level customer service representatives who can handle daily calls pertaining to mortgage questions and can give great customer service.

Weekly Pay

This is NOT a fully remote position - required to go on-site for training! Hybrid after training, 3 days remote, 2 onsite

Monday-Friday schedule

Responsibilities:

• Make outbound calls on a variety of loan and policy types in an attempt to secure policy renewals
• Follows workflow directive from the leadership team to determine priority of work
• Notates accounts to maintain record of due diligence and attempts made to obtain documentation
• Updates residential policies to maintain coverage and keep policies in an active status
• Communicates with leadership team over potential issues that will have a negative impact on the loan
• Communicates with borrowers and their agencies, adhering to client standards
• Maintains database and spreadsheet files
• Making an average of 35-55 outbound calls per day

Skills/Qualifications:

REQUIRED TO HAVE:

At least 6 months to a year of customer service experience.

ONE YEAR of Customer Service experience or management experience

must be able to type at least 35 WPM

Great verbal, typing and written communication skills

HIRING SOON IN THE TROY, MI AND SURROUNDING AREAS!

APPLY HERE!!!!!!

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.