Roles & Responsibilities. Be the “face” of eTitle to customers on the phone and in person (40%). Communication via email (CS and ENS Care) and phone promptly and proactively. Follow-up and follow through on inquires. Monitor CS inbox and respond accordingly. Pricing inquiries that come through. Front desk responsibilities as needed. Look for ways to improve our process to provide seamless service to the client. Pipeline management used to be a bi...
eTitle is seeking an Operations Manager based in our Troy, MI office. This newly-created position will be responsible for the overall operational efficiency and productivity for the eTitle teams servicing the 18 states where licensed. Our aggressive plans are to increase eTitle revenue by 50% within 12-24 months as we seek to grow and expand into new markets and services. This position will report to the Senior Director of eTitle. eTitle is a ful...
