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Trinity Wiring and Security Solutions is searching for a full-time Customer Service Representative. We provide smart technology, security and solar to thousands of customers throughout the DC Metropolitan area. We are a security, networking, audio/video and solar company that works directly with residential and commercial clients to provide products and services for either their home or business.
Responsibilities:
This role is the face of Trinity, you help resolve any customer issues (from scheduling service calls to basic tech support as well as accounts receivable/billing and customer alarm follow up). You help attract potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Requires a high school diploma or equivalent. Works under team supervisor and within a team based environment. The target is to ensure excellent service standards and maintain high customer satisfaction. Lastly, this role is very goal oriented, detail oriented and you will work with a team to achieve any given benchmark.
The ideal candidate should display:
Strong time-management, organizational and prioritization abilities. Displaying excellent communication, interpersonal and presentation skills, with the ability to quickly establish rapport and credibility with customers is important. Also the ability to work independently as well as in a collaborative environment is critical.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Specialty Trade in Construction
$41k-52k (estimate)
04/05/2024
06/03/2024
trinitywiringsolutions.com
Manassas, VA
25 - 50
Specialty Trade in Construction
The job skills required for Customer Service Representative include Customer Service, Products and Services, Scheduling, Presentation, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.