SUMMARY: To provide administrative support and provide reports and analysis to support strategic change decisions. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform analyses of revenue operations and marketing activities in order to forecast business, industry, and economic conditions for decision-making purposes
• Identify and communicate patterns and relationships utilizing multiple data sources, and interpret analysis results and make recommendations to management
• Run and file various gaming reports
• Assist with Table Games tokes
• Assist in creation and maintenance of written documentation for the systems, processes, and reports supported
• File and follow up on all contracts
• Assist with the staffing process, including monitoring staffing levels, tracking applications, and conducting interviews
• Organize and maintain confidential administrative and division personnel files including attendance records and seniority lists
• Maintain meeting and training schedules, electronic slot files, and Policy & Procedure and training manuals and make modifications as needed
• Administer the time and attendance system and follow up on pay discrepancies,
• General clerical duties, including sorting and distributing mail, ordering office supplies, and recording and distributing monthly meeting minutes

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:

• High School Diploma/GED or equivalent experience
• 1-year experience as an Administrative Assistant / Secretary
• 2 years Gaming Operations experience
• 2 years’ experience creating SQL or Crystal queries

Skills
Required:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Strong computer skills Microsoft Office (Word, Excel, Outlook, Access, PowerPoint) and Windows XP
• Excellent written, verbal and interpersonal communication skills
• Proven to accurately type 50 wpm