• Checking in patients, take vital signs, notify the doctor/therapist of the patient’s arrival, collect co-pays, write a receipt, document all payments on pts manila folder, and log co-payment on the reconciliation form for the day. Schedules follow up doctor appointments, fills out Client Medication Status Form with pt. next appointment;
• Check Patient Insurance Eligibility, Make a copy of insurance card, ID, and other documents at the patient first appointment
• Answers multiple phone lines, transferring calls when necessary, taking handwritten messages for doctors. Makes reminder calls to patients the day prior to his/her appointment. Calls pts to inform him/her (or parent/guardian) that requested prescriptions are ready to be picked up;
• Signing outpatients after they have seen their provider including reviewing encounter forms and collecting co-pays from patients;
• Has working knowledge of SOS Scheduler-is able to schedule/lookup appointments, check authorizations, and change/update patient information. Knows how to enter/read any special notations in the patient’s SOS account;
• Scheduling and managing Medical Director/Program Director/Rehabilitation Specialist and the Nurse appointment schedules including cancellations and coordinating with the referral sources the scheduling of all Diagnostic Evaluations;
• Researching and absolving all clinic billing rejections from Medical Assistance and Medicare with Specialists from the billing manager.
• Confirming clinic appointments, aid in filing and locating charts, document patient insurance on clinic encounter forms, and print “add on” encounter forms throughout the workday;
• As the need arises, assisting the Program administrator or coordinator with entering daily billing into SOS, downloading Optum Authorizations, entering Optum authorizations into SOS and completing the patient-clinician transfers;
• Adheres to standards and regulations as set forth by the agency, and COMAR.
• Abide by all safety rules and regulations of the department and facility.
• Responsible for carrying out the mission, philosophy of care, and policies of Treasure Health Systems, Inc. Performing other duties as needed to achieve program goals and objectives.

• Monday to Friday
• Occasional evening and weekend work may be required as job duties demand.

E04JI800b8u2405y0zo