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About this role
The Member Support Specialist reports to the Sr. Manager of Member Support and is responsible for providing world-class operations support to members and internal teams. In this role, you will contribute to excellent support metrics and provide feedback on areas of opportunity for relentless improvement. Your work will be critical to delivering superior customer care to a rapidly growing member base.
*This is a full-time work-from-home role. Working hours are 7:30am – 4:30pm PT
What you’ll do
What we’re looking for
Nice to have
Full Time
$43k-54k (estimate)
03/08/2024
05/07/2024
transcarent.ai
San Francisco, CA
<25
The job skills required for Member Support Specialist include Customer Service, Customer Care, Written Communication, Customer Support, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Support Specialist positions, which can be used as a reference in future career path planning. As a Member Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Support Specialist. You can explore the career advancement for a Member Support Specialist below and select your interested title to get hiring information.