Customer Service / Fully Remote - Anywhere in U.S. / $20 per hour bonuses / Medical, dental & vision / 401k match / PTO - As a Member Support Associate you'll : Collaborate with members via phone, email and chat to manage current reservations. Confirm with hotels that proper billing procedures are being followed and that members have a seamless experience with their reservations. Resolve difficult issues with corporate contacts with a positive, p...
Confirm with hotels that proper billing procedures are being followed and that members have a seamless experience with their reservations. Resolve difficult issues with corporate contacts with a positive, professional tone. Maintain detailed notes on all interactions with members and partners. Process client refunds in a timely manner. Provide feedback to the team in the interest of developing more efficient future processes...Hiring Fast >. Last...
Customer Service / Fully Remote - Anywhere in U.S. / $20 per hour bonuses / Medical, dental & vision / 401k match / PTO - As a Member Support Associate you'll : Collaborate with members via phone, email and chat to manage current reservations. Confirm with hotels that proper billing procedures are being followed and that members have a seamless experience with their reservations. Process client refunds in a timely manner. Provide feedback to the ...
Customer Service / Fully Remote - Anywhere in U.S. / $20 per hour bonuses / Medical, dental & vision / 401k match / PTO - As a Member Support Associate you'll : Collaborate with members via phone, email and chat to manage current reservations. Confirm with hotels that proper billing procedures are being followed and that members have a seamless experience with their reservations. Process client refunds in a timely manner. Provide feedback to the ...
Customer Service / Fully Remote - Anywhere in U.S. / $20 per hour bonuses / Medical, dental & vision / 401k match / PTO - As a Member Support Associate you'll : Collaborate with members via phone, email and chat to manage current reservations. Confirm with hotels that proper billing procedures are being followed and that members have a seamless experience with their reservations. Resolve difficult issues with corporate contacts with a positive, p...
Confirm with hotels that proper billing procedures are being followed and that members have a seamless experience with their reservations. Resolve difficult issues with corporate contacts with a positive, professional tone. Maintain detailed notes on all interactions with members and partners. Process client refunds in a timely manner. Provide feedback to the team in the interest of developing more efficient future processes...Hiring Fast >. Last...
Confirm with hotels that proper billing procedures are being followed and that members have a seamless experience with their reservations. Resolve difficult issues with corporate contacts with a positive, professional tone. Maintain detailed notes on all interactions with members and partners. Process client refunds in a timely manner. Provide feedback to the team in the interest of developing more efficient future processes...Hiring Fast >. Last...
Hotel Engine is seeking a dynamic and results-oriented Group Sales Manager to join our esteemed Groups team. As the Group Sales Manager, you will play a pivotal role in driving revenue growth and fostering client relationships by effectively promoting the capabilities of our Groups department. Your strategic approach, exceptional communication skills, and passion for exceeding sales targets will be instrumental in maximizing group bookings. We wa...
Responsibilities. . Define machine learning problem spaces for Products and Ops that must leverage frontier Machine learning research, Open-source contributions. Rapid prototype of Generative and Discriminative ML end points, autonomous agents etc that must leverage frontier Machine Learning towards a credible solution. Define signals roadmap and Collaborate with Data Engineering for signals ingestion planning. Own third-party signals/data identi...
As a Hotel Engine. Senior Account Manager, Growth. you will be responsible for helping our Mid-Market customer base realize the full potential of our product by driving spend, retention and adoption of the Hotel Engine platform. In this role you will be assigned a set list of customers and be responsible for leveraging the full scope of company products and services to deliver business solutions that drive customer value. . . Here’s what you’ll...
Our Member Support Team is growing and looking for customer service gurus to join in on the fun. Our Associates work closely with all clients. from individuals, to hotel suppliers and even our API integration partners to resolve. any and all. detail changes. We're looking for passionate candidates with a natural empathy, positive tone and a love for the customer experience. If you're ready to kick-start your career in hospitality & customer servi...
We are on the lookout for driven and results-oriented net new Mid-Market Account Executives to join our dynamic new business sales team at Hotel Engine. In this full-cycle position, you'll take the lead in creating and qualifying leads, seamlessly transitioning to handing off new customers to our dedicated Account Management team. Our ideal Account Executives at Hotel Engine are collaborative team players who thrive on adaptation, intuition, and ...