What you’ll do. . Content management: maintain an organized RFP content bank and proof point library, ensuring marketing materials are consistently updated and aligned with current information. . Sales enablement: develop and maintain commercial materials, including custom sales collateral for strategic deals. . Coordinate information sharing: Support keeping commercial teams fully informed about ongoing initiatives and campaigns by managing info...
About this role. . The Bilingual Intake Coordinator reports to the Intake Team Supervisor and is responsible for providing world-class support to Members seeking surgical care and other benefits offerings. In this role, you will contribute to an exceptional Member experience, ensuring we are meeting our metrics for inbound calls, and the first touch with our Members for their surgery care experience. Your work will be critical to delivering super...
About this role. . Transcarent Health Guides work to ensure that all of our Members have an excellent experience using our services and products. As a Health Guide, you will walk hand in hand with Transcarent Members through their healthcare journey. By serving as a concierge and a navigator, you will help each individual make the best health and financial decisions for themselves and their family. With your interactions and relationship, you wil...
About this role. . The Member Support Specialist reports to the Sr. Manager of Member Support and is responsible for providing world-class operations support to members and internal teams. In this role, you will contribute to excellent support metrics and provide feedback on areas of opportunity for relentless improvement. Your work will be critical to delivering superior customer care to a rapidly growing member base. . . This is a full-time wor...
What you’ll do. . Foundation Model Identification. . Identify and evaluate suitable foundation models for health and care applications, ensuring robust performance in the medical interview context. . Cross-functional Collaboration. . Collaborate closely with cross-functional teams, including Data Scientists, Software Engineers, and Product Managers, to comprehend business requirements and identify opportunities for applying NLP and LLM models. . ...