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About FareHarbor
At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.
With over 20,000 clients across 90 countries—we're the largest in our industry and shaping the future of travel, together.
Our team is an 'Ohana of 700 people around the world. We're passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.
FareHarbor Core Values:
Why FareHarbor?
Founding FareHarbor required unwavering passion. Turning a start-up into the world's leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we've helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.
And since day one, we've known that our real success lies in our people—the Ohana.
With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.
From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can't wait to see all that's to come.
About the Role
"Deliver the best customer experience by exceeding expectations for the first response, the final resolution and everything in between."
FareHarbor is currently looking for a Channel Specialist to help our Global team manage our partner channels and affiliate programs based in the Denver, CO office.
The Channel Support team works to build & maintain resellers setups in the client's FareHarbor dashboard, and helps tour operators and their resellers streamline the booking process using FareHarbor's software features, so that they no longer have to pick up the phone to receive a booking. For clients, less time spent manually inserting third party bookings means more time growing their business! In this role, you will be responsible for helping our clients manage their distribution channels, inform them on FareHarbor's affiliate software features, troubleshoot invoicing issues, and develop and maintain relationships with reseller accounts.
What you'll do here:
Requirements:
Benefits
Salary Range: $39,600-$59,400, plus 10% bonus potential
Please note you must be authorized to work in the United States for this position.
FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.
To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.
Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.
Full Time
$44k-56k (estimate)
03/24/2024
05/23/2024
fareharbor.com
WESTON, CT
500 - 1,000
2013
Private
ELIZABETH WOLNICK
$50M - $200M
FareHarbor is a provider of online booking and business management solutions for tours and activities operators.
The job skills required for Channel Support Specialist include Problem Solving, Futures, Life Insurance, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Channel Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Channel Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Channel Support Specialist positions, which can be used as a reference in future career path planning. As a Channel Support Specialist, it can be promoted into senior positions as a Clerical Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Channel Support Specialist. You can explore the career advancement for a Channel Support Specialist below and select your interested title to get hiring information.