22 Guest Service Representative Jobs in Rochester, MN
TPI Hospitality is Hiring a Guest Service Representative Near Rochester, MN
Whatever it takes! TPI Hospitality, Minnesotas largest and most respected hospitality company, is seeking fun, energetic, service-oriented Guest Service Representatives to staff our hotel front desk. The ideal candidate for this position is detail-oriented and takes pride in providing a memorable experience for every guest. The Guest Service Representative position offers an opportunity to work alongside a group of professional, hard-working energetic people who are all empowered to do whatever it takes to deliver an exceptional guest experience. TPI offers an attractive benefit package including medical, dental, and life insurance, paid time off (PTO) and holiday pay, a 401k plan, discounts on meals and associate rates at hotels around the world, and a tuition discount. If you enjoy being recognized for a job well done and want to work with a great team, apply today!
**Essential Job Expectations:**
* Hold yourself accountable for achieving established guest service standards
* Hold yourself accountable for exceeding every guests expectations
* Work closely with your supervisor to achieve or exceed expectations
* Clearly understand and hold yourself accountable for the expectations of the Guest Service Representative position
* Treat the hotel as if it was your own
* Assist in providing a safe, healthy environment for all guests and fellow associates
* Assure that your daily actions reflect TPIs nine core values
* Industry-leading tenure
* Empowerment to create success for yourself and those around you
* We are a growing company with multiple new projects underway
* With almost 40 hotels and restaurants located throughout the Twin Cities and greater southern Minnesota, TPI associates enjoy more opportunities for advancement or transfer
* Chosen as an eight-time Best Places to work nominee
Company : TPI Hospitality
Position : Guest Service Representative
Status : Full Time
Shift : First (Day), Second (Afternoon)
Req # : 6915624
Date Posted : February 08, 2022
Location : 161 13th Avenue SW, Rochester, US, MN, 55902
Job Category : Staff
Job Summary
Full Time
$30k-39k (estimate)
05/01/2024
05/14/2024
tpihospitality.com
WILLMAR, MN
100 - 200
1930
Private
THOMAS R TORGERSON
$5M - $10M
Accommodations
Related Companies
The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
