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TOTAL TOOL SUPPLY INC is Hiring a Customer Service Representative Near Indianapolis, IN
CUSTOMER SERVICE POSITION – WEEK DAY SCHEDULE WITH DAYTIME HOURS! Seems too good to be true, right? Not at Total Tool! Our stores are open Monday through Friday from 7am – 5pm which means no weekends or evenings for you.
THE PERKS DON’T STOP THERE! Interested in a culture built on a foundation of strong core values? Check! Seeking competitive pay and a strong benefits package? Check, check! Looking for more? We’ve got that as well! How about an awesome tool discount, training and development opportunities, and room for career growth? Did we check all the boxes and then some? The list goes on and on (literally!), see below:
- Medical, dental and vision
- Company-paid basic life insurance, short-term and long term disability
- Voluntary life insurance
- HSA and 401(k) benefits with employer matches
- Dependent Care FSA
- Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
- Paid Time Off (PTO) starting at 80 hours accrued in a full calendar year
- Monday – Friday schedule
- Daytime hours
- Six (6) holidays off – PAID!
WHAT YOU WILL DO:
Love tools? Awesome! You'll be identifying and recommending products to customers based on their needs.
As a Customer Service Representative for Total Tool you will be in a front-line sales role. An ideal candidate will have a desire to provide excellent customer service to internal and external customers, in-person and over the phone. Responsibilities include, but are not limited to:
- Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical and construction industry.
- Provide each customer with knowledgeable assistance
- Process quotes and orders for customers
- Work in coordination with Outside Sales to streamline the customer experience
- Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends
WHAT YOU WILL NEED TO SUCCEED:
You bring the customer service skills and can-do attitude, we’ll teach you the industry and product knowledge!
- Hardworking, Humble, and Hungry
- Minimum of 1 years of previous customer service experience
- A desire to grow your career with an industry-leading company
- Highly motivated
- Detail-oriented
- Ability to thrive in a team environment
- Strong computer skills and ability to learn new software
PHYSICAL REQUIREMENTS:
- Ability to stand on a hard surface for extended periods of times
- Ability to lift 50lbs on a daily basis
Job Summary
Full Time
Wholesale
$32k-40k (estimate)
10/01/2022
04/26/2024
totaltool.com
SAINT PAUL, MN
100 - 200
1977
KURT MILLER
$50M - $200M
Wholesale
Related Companies
About TOTAL TOOL SUPPLY INC
Were a family-owned company purposefully grown to meet the demands of construction and industrial customers across North America. Our team prides itself on delivering more than tools and service we deliver industry-leading solutions. Our history provides us the know-how, experience and strategic partnerships to help you get the job done on time, on budget and in the safest way. The best outcomes come from the best solutions and the best solutions only come from the in-depth knowledge we bring to the table.
The job skills required for Customer Service Representative include Customer Service, Coordination, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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