Opportunity of a Lifetime: Join the Culinary Revolution with Massimo Bottura!

We are seeking a dynamic and experienced HOST to be part of our opening team in Miami. The ideal candidate will share our commitment to excellence, hospitality, and innovation. This is a once-in-a-career opportunity to partner with us as we open Chef Massimo Bottura's first restaurant in Miami.

About Torno Subito:Torno Subito, born from the genius of Massimo Bottura, is not just a restaurant; it's an experience, a journey through flavors and creativity. Hailing from its original success in Dubai, Torno Subito Miami is set to redefine the culinary landscape, offering a delightful fusion of Italian tradition and avant-garde innovation.Chef Massimo Bottura is an Italian restaurateur and the chef patron of Osteria Francescana, a three-Michelin-star restaurant based in Modena, Italy and ranked No.1 on The World's 50 Best Restaurants list twice and currently part of the Best of the Best list.”

Pay and Benefits:

King Goose Hospitality includes tips for ALL positions in addition to the listed hourly pay! We also offer competitive pay and benefits (paid time off, maternity leave, parental leave, tuition reimbursement, paid holidays, growth opportunities within our other brands, etc.) !!

JOB DESCRIPTION

POSITION TITLE: HOST

REPORTS TO: GENERAL MANAGER

POSITION SUMMARY

The Host is responsible for ensuring the prompt recognition and seating of all guests, and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. Host will make reservations, answer the phone, and ensure menus are present at the Host stand for guest deployment.

PRIMARY JOB DUTIES

• Greet and speak to all guests with enthusiasm and friendliness.
• Know all menu items and wine suggestions to compliment particular foods.
• Communicating clearly and effectively with guests and co-workers
• Make sure all menus are wiped down, free of spots or stains, and complete.
• Make sure entry doors are clean, free of debris and inviting.
• Answer phones in a prompt manner with appropriate scripting.
• Supervise the floor during operation and notify management of any issues.
• Plan out the seating chart and organize the reservations (planning is everything when running an effective host stand).
• Assign guests to tables suitable for their needs.
• Receive and record guests' dining reservations via Open Table.
• Periodically wipe down the door handles, frame, and high-touch point areas.
• Direct guests to waiting areas.
• Greets guests, escort them to their table, pull seats for patrons, and present menus.
• Make sure server is aware they have been sat.
• Keep the counts for individual server so things come out fair at the end of the day.
• Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations.
• Bid farewell to the guests.
• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
• Must stay up to date with general knowledge about our concept and cuisine.
• Must have a professional and well-groomed appearance, as the host is the first impression of the restaurant
• Attendance at all scheduled training sessions and meetings is required.
• Promptly report all maintenance issues.
• Service oriented, must have a professional attitude, you will be dealing with high-end customers.
• Adhere to all state and federal requirements regarding the sale of alcohol.
• Adhere to all Health Department requirements.
• Adhere to all work rules, procedures and policies established by the company.
• Any other duties as assigned by the company in order to operate the business most efficiently.

PHYSICAL REQUIREMENTS

• Ability to hear effectively to take a guest order in person and over the phone.
• Ability to speak and write down specials, menu items and ask questions to verify order
• Ability to type and tap keys to complete point of service sale
• Ability to make change and calculate ticket manually if necessary.
• Ability to walk/stand up 100% of the time.
• Ability to grasp, hold, set down, redirect with hands, turn, control and manipulate objects
• Ability to use body parts, arms, hands, shoulders and back, to elevate an object above its previous surface level. Ability to lift up to 50 pounds waist high and up to 20 pounds overhead.
• Ability to bend, stoop, squat, carry, push and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks.
• Ability to climb steps, ladders and other vertical and semi-vertical surfaces to reach a higher level
• Ability to use body parts on a regular and continuing basis to repeat the same motions for a reasonable period of time without resting.
• The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.

MINIMUM QUALIFICATIONS

• High School Diploma or GED preferred
• Minimum one years of high-volume experience preferably in hotels or restaurants
• Exceptional guest service skills.
• Must be able to work without close supervision.
• Flexible and long hours sometimes required.
• Availability to work holidays, nights, and weekends
• Associates may be required to work varying schedules to reflect the business needs of the restaurant.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Miami, FL 33131: Relocate before starting work (Required)

Work Location: In person