Job Overview:

Opportunity of a Lifetime: Join the Culinary Revolution with Massimo Bottura!

We are seeking a dynamic and experienced SERVER ASSISTANT (BUSSER) to be part of our opening team in Miami. The ideal candidate will share our commitment to excellence, hospitality, and innovation. This is a once-in-a-career opportunity to partner with us as we open Chef Massimo Bottura's first restaurant in Miami.

Pay and Benefits:

King Goose Hospitality includes tips for ALL positions in addition to the listed hourly pay! We also offer competitive pay and benefits (paid time off, maternity leave, parental leave, tuition reimbursement, paid holidays, growth opportunities within our other brands, etc.) !!

About Torno Subito: Torno Subito, born from the genius of Massimo Bottura, is not just a restaurant; it's an experience, a journey through flavors and creativity. Hailing from its original success in Dubai, Torno Subito Miami is set to redefine the culinary landscape, offering a delightful fusion of Italian tradition and avant-garde innovation.Chef Massimo Bottura is an Italian restaurateur and the chef patron of Osteria Francescana, a three-Michelin-star restaurant based in Modena, Italy and ranked No.1 on The World's 50 Best Restaurants list twice and currently part of the Best of the Best list.

POSITION TITLE: SERVER ASSISTANT

REPORTS TO: RESTAURANT MANAGER

POSITION SUMMARY

The primary responsibilities of a Server Assistant are to assist our service staff to exemplify uncompromising hospitality, provide our guests with an excellent dining experience, deliver food, describe items, replenish supplies and act as a liaison between the FOH staff and BOH staff.

PRIMARY JOB DUTIES

• Ensure that dining room table configuration is set to standards.
• Accept food from pass and fulfill completed orders
• Ensure food presentation is up to par before serving it
• Ensure food is delivered on time to any seated guests in the dining room/patio/bar.
• Deliver the food to the tables/bars in and around the restaurant.
• Give food to team members and complete to-go orders.
• Take over the phone orders and enter those orders into the POS system.
• Responsible for ensuring that the plate arrives to the guest. It is important that the plates are handled carefully and brought out in a timely manner, to ensure optimal food temperature.
• Deliver and describe food and beverages - responsible for knowing how each dish is presented in order to assure that the proper order has been delivered to the table
• Serve food and/or beverages to guests; prepare and serve specialty dishes at tables if required
• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
• Fill beverage and ice dispensers
• Restock utensils, napkins, and other dining room necessities.
• Keep wait stations clean, set up and take down station appropriately
• Wipe tables and seats per protocol
• Bring guests sauces and or utensils and the like upon requests.
• Scrape and stack dirty dishes, and carry dishes and other tableware to designated area
• Cleanup work areas, tables, spilled food, drinks and broken dishes, and remove empty bottles and trash
• Perform serving, cleaning, and stocking duties in dining rooms in order to facilitate customer service
• Clear and reset tables promptly after guests leave
• Attendance at all scheduled training sessions and meetings is required.
• Promptly report all maintenance issues.
• Service oriented, must have a professional attitude, you will be dealing with high-end customers.
• Adhere to all state and federal requirements regarding the sale of alcohol.
• Adhere to all Health Department requirements.
• Adhere to all work rules, procedures and policies established by the company.
• Any other duties as assigned by the company in order to operate the business most efficiently.

PHYSICAL REQUIREMENTS

• Ability to hear effectively to take a guest order in person and over the phone
• Ability to speak and write down specials, menu items and ask questions to verify order
• Ability to type and tap keys to complete point of service sale
• Ability to make change and calculate tickets manually if necessary
• Ability to walk/stand up 100% of the time
• Ability to grasp, hold, set down, redirect materials, turn, control and manipulate objects with hands.
• Ability to use body parts, arms, hands, shoulders and back, to elevate an object above its previous surface level and lift up to 50 pounds waist high and up to 20 pounds overhead
• Ability to bend, stoop, squat, carry, push and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks
• Ability to climb steps, ladders and other vertical and semi-vertical surfaces to reach a higher level
• Ability to use body parts on a regular and continuing basis to repeat the same motions for a reasonable period of time without resting
• Ability to tolerate and hear high levels of noise according to industry standards and work environment

MINIMUM QUALIFICATIONS

• High School Diploma or GED preferred
• Minimum one of high-volume experience preferably in hotels or restaurants
• Exceptional guest service skills.
• Must be able to work without close supervision.
• Flexible and long hours sometimes required.
• Availability to work holidays, nights, and weekends
• Associates may be required to work varying schedules to reflect the business needs of the restaurant.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Job Type: Full-time

Pay: $12.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• Hospitality: 2 years (Required)

Work Location: In person