219 Customer Service Representative Jobs in Louisville, KY
Tom Drexler Plumbing is Hiring a Customer Service Representative Near Louisville, KY
Customer Service Representative
Tom Drexler Plumbing, Air & Electric is looking for a top-quality, enthusiastic individual with excellent communication and customer service skills to join our Team in Louisville, KY.
About Us
Tom Drexler Plumbing, Air & Electric has great career opportunities for plumbers, heating and cooling professionals, electricians, customer service representatives, dispatchers, and more! For over 30 years, we have built a reputation of quality service and fair & honest business practices. We believe in hiring top-quality candidates looking for long-term careers.
The Customer Service Representative will provide excellent customer service to help resolve customer issues and interact with customers and technicians to coordinate service appointments. The opening for this position works Tuesday through Saturday 9am-6pm.
Essential Job Functions
- Take inbound service calls from customers needing assistance with their residential plumbing, HVAC, and electrical systems.
- Assign calls to the appropriate location.
- Provide professional and timely service arrival time frames with customers.
- Relay accurate information to technicians, ensuring proficient and quality customer experiences.
- Respond to customer requests, resolve issues, and promote the brand.
- Performs other duties as assigned.
Qualifications:
- Excellent verbal and written communication skills.
- Customer-focused mindset, providing exceptional service to our customers.
- Excellent organizational skills with exceptional attention to detail.
- Ability to build and maintain strong relationships by promoting a team atmosphere.
- Professional phone presence.
- Computer literate.
- A strong work ethic and ambition to be successful.
- High level of professionalism to establish customer rapport, encouraging customer loyalty.
Experience/Education:
- Previous call center experience is preferred but not required.
Compensation:
- $16 - $18 per hour
Benefits:
- Competitive Dental, Vision, and Healthcare Plans
- 401(k)with company matching
- Short-Term and Long-Term Disability
- Company Paid Life Insurance
- PTO
- Paid Holidays
- Employee Discounts
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
EOE
Job Summary
Full Time
$38k-48k (estimate)
05/12/2024
07/10/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Written Communication, Life Insurance, Organizational Skills, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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