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Our Pleasanton client, seeks a Call Center Customer Service Representative.
This is a 3-6 Month Assignment with potential to convert to perm
JOB DESCRIPTION:
What You’ll Do:
Respond to Customer Inquiries. Interact with customers on the phone and satisfy their requests for concrete, including type, color, and timing. When appropriate, ensure customers are aware of the value added products we offer.
Input and Update Concrete Orders. Input concrete orders. Communicate order delivery date and time with customers, including mix requirements, color, add-mixtures, charges, and delivery location. Input and change orders in a timely manner. Inform the Production Manager or department manager of special instructions or if special materials are needed with any given order.
Verify Orders. Ensure that the customer understands all relevant company policies and terms of sale, including "will calls", ordered yards versus actual yards, stand-by, overtime, Saturday charges, and short load charges.
Additional Responsibilities. Other duties as assigned.
Skills You’ll Need:
Education. Must have a high school diploma or GED.
Experience. Must have a minimum of 3 years experience in customer service.
Functional Knowledge. Must have knowledge of products, concepts, practices, and procedures.
Technology Skills. Must be proficient with Microsoft Word and Excel.
Job Type: Temporary
Pay: $23.00 per hour
Expected hours: 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Temporary
Business Services
$41k-52k (estimate)
12/01/2023
04/22/2024
brasserie-tof-oirschot.nl
NEUILLY-SUR-SEINE, ILE-DE-FRANCE
50 - 100
2002
CHRISTOPHE RENAULD
$5M - $10M
Business Services
The job skills required for Customer Service Representative include Customer Service, Planning, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.