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Customer Service
Thunderbird Elkhart, IN
$33k-42k (estimate)
Full Time | Business Services 8 Months Ago
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Thunderbird is Hiring a Customer Service Near Elkhart, IN

Position Summary: Handles all customer contacts, both external and internal, received by mail, telephone and email. Providing knowledgeable information from the beginning process of order entry to final shipping details.

Company Overview: At Thunderbird, the collaborative relationship with our parent and partner companies allows us to better serve our customers – now and in the future. The Thunderbird family of American Manufacturing companies is driven by a mission to provide superior products and services, from prototype to delivery. Our dedicated leadership teams enduring vision is to hold and grow our companies to meet the higher needs of our global customers. We are guided by the unified pursuit of excellence, teamwork, and innovation. Thunderbird enables people to grow, companies to soar, and customers to succeed.

Thunderbird is a drug and smoke free work environment and promotes safe work conditions.

#TBMfgJOBS
Essential Duties and Responsibilities (include but are not limited to):
  • Receives and response to all customer inquiries and complaints
  • Entering of new orders, ensuring all information entered is correct
  • Assist with questions during the work order process
  • Work with Account Executives when needed
  • Learn all areas of the order entry process for all divisions
  • Assist as back up to other CSR team members when needed
Minimum Qualifications and Preferred Requirements:
  • Excellent phone and email etiquette
  • Excellent computer skills
  • Experience with Microsoft applications, Excel, Word and Outlook
  • Must be detail oriented and the ability to multi-task
  • Organizational skills are required
  • Ability to read and write in English
  • Reasonable accommodations may be made for individuals with disabilities to perform the essential job functions

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$33k-42k (estimate)

POST DATE

08/19/2023

EXPIRATION DATE

04/26/2024

WEBSITE

thunderbirdllc.com

HEADQUARTERS

WATERBURY, CT

SIZE

200 - 500

FOUNDED

1986

CEO

REUVEN VICKMAN

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About Thunderbird

At Thunderbird, we are committed to taking American manufacturing companies to greater heights. Our dedicated leadership team is actively engaged in building strategic, long-term growth for Thunderbird companies and establishing them in global markets. Our goal is the ever-ascending prosperity of our acquisitions through continuous improvement and capital investments. Our companies achieve higher levels of growth and revenue. When Thunderbird acquires a company, it becomes an integral part of our family. Unlike private equity firms, we invest our own money and actively manage the growth of our... companies on a daily basis. Our enduring vision is to hold and grow our companies to meet the higher needs of our global customers. We are guided by the unified pursuit of excellence, teamwork, and innovation. Thunderbird enables people to grow, companies to soar, and customers to succeed. More
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