73 Call Center Agent Jobs in Orlando, FL
Think Tell Junction is Hiring a Call Center Agent Near Orlando, FL
Job Description
Join Our Team as a Call Center Agent at Think Tell Junction
Are you a people-person with excellent communication skills? Think Tell Junction is hiring Call Center Agents to join our dedicated team in Orlando, FL. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support to our clients.
Responsibilities:
- Handle inbound and outbound calls in a professional and courteous manner.
- Assist customers with inquiries, concerns, and requests related to our products or services.
- Provide accurate information and timely resolution to customer issues.
- Document all interactions and maintain customer records in our database.
- Follow company protocols and procedures to ensure quality service delivery.
Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service or call center environment preferred.
- Excellent verbal communication skills and active listening abilities.
- Strong problem-solving skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
Benefits:
- Competitive hourly wage: $16.00 - $20.00 per hour.
- Opportunities for career advancement and professional growth.
- Comprehensive training program to enhance your skills and knowledge.
- Friendly and collaborative work environment.
By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.
Schedule: Monday to Friday Work Location: In person at our offices in Orlando, FL
Ready to embark on a rewarding career in customer service? Apply now and become part of our dynamic team at Think Tell Junction!
Job Summary
Full Time
$33k-43k (estimate)
04/26/2024
05/15/2024
The following is the career advancement route for Call Center Agent positions, which can be used as a reference in future career path planning. As a Call Center Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent. You can explore the career advancement for a Call Center Agent below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
01/08/2022: Syracuse, NY
Call center agents not only listen to customer complaints, but they also process requests.
03/10/2022: Wilmington, DE
Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
01/23/2022: Danbury, CT
Manage difficult customer situations and transfer calls to appropriate persons when necessary.
01/22/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
12/21/2021: Riverside, CA
They are currently hiring for work at home call center agent positions.
01/13/2022: Indianapolis, IN
Learn to deal with angry customers.
02/07/2022: Oklahoma City, OK
Problem-Solving and Flexibility.
12/22/2021: Saint Paul, MN
Use a Calm Soothing Tone of Voice.
01/04/2022: Louisville, KY
Step 3: View the best colleges and universities for Call Center Agent.
