The Recovery Center of Tennessee is looking to hire an Administrative Assistant who can fulfill the role of providing support as part of our team. The Administrative Assistant provides staff/unit support on an administrative level and must possess writing skills, Microsoft office knowledge, Google business suite knowledge, excellent organization, ability to analyze information, professionalism, problem-solving, and verbal communication skills.

This position requires a strong knowledge of appropriate personal and clinical boundaries, a consistently positive attitude, and the ability to deal with fluid situations in a positive manner.

Job Duties:

• Provides a clean environment (i.e. stocking pantries, disposal of trash, and general office cleanup)
• Attends all required staff meetings, in-service training, and educational workshops.
• Writing clear and concise shift reports at the end of each shift, summarizing the events that occurred
• Ability to intervene if in the event that the client(s) exhibit behavior changes.
• Identify crisis and report sentinel events directly to the Program Director
• Fully understands and maintains all company policies and procedures. Staff will abide by all policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
• Updates office inventory with the Program Director weekly.
• Attends weekly Administrative Meetings with Program Director.
• Works with the Program Director in coordinating outreach activities for program participants (only if safe per COVID guidelines)
• Completes all intake paperwork and follow-up documentation. Assists in Medical Records requests and outreach follow up.
• Completes a broad variety of administrative tasks for the Clinical Team including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Facilitates internal communication (e.g. distribute information and schedule presentations)
• Provides information by answering questions and requests.
• Answering Phones and take messages
• Support other locations if needed
• Contributes to team effort by accomplishing related results as needed.
• Will conduct daily audits for Program Director.
• Assists Management Staff as needed
• Performs any other additional duties as needed.

Minimum Qualifications:

• Must be at least 18 years of age
• High School Diploma or equivalency required.
• Must have one-year full-time experience working in a program serving persons with mental disabilities and/or chemical dependency.
• Criminal Background Clearance required

Job Type: Full-time

Pay: $16.50 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 2 years (Required)
• Administrative: 2 years (Required)

Ability to Commute:

• Memphis, TN (Required)

Ability to Relocate:

• Memphis, TN: Relocate before starting work (Required)

Work Location: In person