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The Hiller Companies, LLC has an immediate opening for IT Helpdesk Tier II Technician.
Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. For more than 100 years, we have been laser-focused on one goal – making the world a safer place. We are proud to be on the forefront of technology and innovation by creating adaptable safety solutions. As we continue to grow and expand our life safety footprint, we pledge to keep our customers top of mind while striving to design, install and service the most compliant, reliable systems available.
Job Summary: The IT Helpdesk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Helpdesk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization.
Job Responsibilities:
Education, Licensure & Certifications:
Experience:
Knowledge, Skills, Capabilities:
Physical Requirements:
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.
We offer competitive pay and most employee benefits start from the first day of employment, including:
Full Time
Specialty Trade in Construction
$51k-64k (estimate)
04/16/2024
06/14/2024
hillerfire.com
PENSACOLA, FL
50 - 100
1919
CON BOTSIS
$5M - $10M
Specialty Trade in Construction
The Hiller Companies, Inc. offers fire protection products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as locally with offices in Alabama, Arizona, California, Colorado, Florida, Louisiana, Massachusetts, Nevada, South Carolina, Texas, Utah and Virginia. We are proud to safeguard everything from small businesses to nuclear testing facilities, yachts to aircraft carriers, and gas stations to offshore platforms. Hiller's service organization provides inspections, routine and emergency mainte...nance for fire suppression, detection, sprinkler and other systems. We also service and recharge fire extinguishers for all market areas; including commercial buildings, restaurants, industrial plants, oil platforms and ships. Our personnel are NICET-certified and factory-trained by our key suppliers and we maintain DOT-approved hydrostatic testing, dry chemical, CO2, FM200 and Halon 1301 refill stations. Hiller also offers a variety of products and parts to support our customers. These products include portable and fixed fire extinguishers, hoses, hose reels, nozzles, foam and other material/equipment involved in fire detection and suppression. We also provide safety equipment such as gloves, fire resistant clothing, safety glasses, masks, air breathing apparatus and other similar items. These products are sold from inventory or shipped directly to our customers from our vendors. The following vendors we have on schedule include Ansul, Amerex, Kidde, Siemens, Survivair, Akron Brass and Gentex, just to name a few.
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