Essential Functions:

• Provide quality service to all residents per standards of The Highlands at Wyomissing (Highlands).
• Perform job with a high level of energy and is self-motivated.
• Give great first impression with a proper and clean uniform, highly visible name tag, hair pulled back and proper hygiene.
• Greet residents by using their name and introducing yourself.
• Display sensitivity to the needs of the residents.
• Treats the residents with dignity.
• Follow RAMP (Responsible Alcohol Management Program) steps when serving residents and guests.
• Maintain an adequate inventory level of mixed drink ingredients and drink menu items.
• Work as a team with all Highlands’ personnel to maintain an effective atmosphere and an efficient food and beverage service.
• Keeps fellow staff members advised of changes in work orders or rules.
• Work with others to keep all areas cleaned and stocked to Highlands’ standards at all times.
• Mix, garnish and serve alcoholic and nonalcoholic drinks for patrons of bar and dining room following standard recipes.
• Write and takes residents orders properly.
• Enter meal/drink orders into computer immediately, and charge to each resident account.
• Arrange bottles and glasses to maintain an attractive display in agreement with Highlands’ standards.
• Wash and sterilize stemware.
• Be attentive! Offer assistance before the guest has to ask for it. Be alert of guest signals (raising a hand, making eye contact, etc.), and acknowledge the guest to let them know the bartender will be right with them.
• Count drinks resident/guests are served.
• Monitor and ensure that no resident/guest receives more than the allowed number of specific drinks.
• Learn residents/guests' names, occupations and favorite drinks.
• Participates in and completes all required in-services and monthly training.

Other Duties: Provide coverage for Waitstaff employees as needed

Education and Experience Requirements:

• High school diploma or GED
• 1-3 years’ bartender experience in a food service setting such as hotel, restaurant, country club or retirement community (Preferred)
• Basic knowledge of beer, wine and spirits, and familiarity with standard drink recipes
• Excellent communication and interpersonal skills
• Ability to function in a fast-paced environment
• Comfortable and agile working with technology; Proficient in MS Office and other applications.

Certification and Licensure Requirements:

• Must be 18 years of age or older.
• Must maintain an applicable state health and/or alcohol compliance card.
• RAMP Certification (Preferred)
• SERV Safe Certification (Preferred)