The following description of the job responsibilities and performance expectations are intended to reflect the primary responsibilities of the job but are not intended to describe all duties or other responsibilities as may be assigned from time to time.

· Answer multi-line phones.

· Greet patients upon arrival, sign them in, and obtain insurance information and any other necessary data.

· Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents

· Process payments from patients for co-pays and uninsured visits

· Schedule appointments for new and recurring patients based on availability

· Maintain hard copy patient records as well as the files stored in our EHR

· Provide patients with support and guidance as needed

Responsible for greeting patients, scheduling patients, answering telephones, insurance verification, and upfront collections.

Must exhibit a pleasant, warm disposition and a willingness to help others.

Must respect the responsibilities of the position.

Must display initiative in assisting patients while respecting their rights to privacy and confidentiality.

Must have a knowledge of the philosophy, policies, and procedures of the facility, and promote same.

Must be flexible and willing to help in all other areas.