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The Gabriel Miami Downtown, Curio Collection by...
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Front Desk Supervisor
$31k-43k (estimate)
Full Time 2 Months Ago
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The Gabriel Miami Downtown, Curio Collection by... is Hiring a Front Desk Supervisor Near Miami, FL

Property Description:
The Gabriel Miami Downtown, Curio Collection is a prestigious luxury hotel located in the vibrant downtown area of Miami, FL, offering an exciting and dynamic work environment for job applicants seeking a career in hospitality. Joining the team at The Gabriel Miami Downtown means being part of a property known for its chic design, personalized service, and unique guest experiences. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Gabriel Miami Downtown is dedicated to creating a culture that values excellence, creativity, and exceptional guest interactions. Employees can expect to work in a modern and sophisticated environment, where they can showcase their skills, grow their career, and be part of a team that delivers unparalleled service to guests. Joining the team at The Gabriel Miami Downtown presents an exciting opportunity to be part of a high-end hotel that is redefining hospitality in Miami.
Overview:
The Gabriel Miami, Curio Collection by Hilton is a 129 room – key lifestyle hotel located in Downtown Miami. Being centrally located, we have easy access to the Metro Rail and all public transportation. We are also just minutes away from Wynwood, the Design District, Miami Beach, Loan Depot Park and are within walking distance to the FTX Arena, Port of Miami, the Adrienne Arsht Center, Phillip and Patricia Frost Museum of Science and the Pérez Art Museum Miami. From our high end dining options, to extravagant shopping areas, and world-renowned nightlife, we offer everything that makes Miami a world-class destination.
Come join our family at The Gabriel Miami! We are a united team! Our goal is to provide every guest with an unforgettable experience, exceptional service and create memorable experiences that will last a lifetime
Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort's success story!
Key Responsibilities:
  • Supervise front desk operations, including check-in, check-out, and guest services
  • Lead and motivate the front desk team to provide exceptional customer service
  • Handle guest inquiries, concerns, and special requests in a professional and efficient manner
  • Train and onboard new front desk staff members
  • Ensure accuracy and completeness of guest reservations and billing information
  • Collaborate with other departments to resolve guest issues and enhance guest experiences
  • Maintain a clean and organized front desk area
  • Monitor and maintain compliance with hotel policies and procedures
Join our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel's commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you'll inspire and empower our front desk team to provide memorable stays for our valued guests.
Qualifications:
  • Prior cash handling experience necessary
  • High School graduate or G.E.D. equivalent
  • Ability to communicate effectively with the public and other Team Members
  • Read, write and speak English fluently
  • Six months Front Desk experience
  • Strong computer skills
  • Flexible schedule including nights and weekends
Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Three Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Job Summary

JOB TYPE

Full Time

SALARY

$31k-43k (estimate)

POST DATE

02/21/2024

EXPIRATION DATE

04/20/2024

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The Gabriel Miami Downtown, Curio Collection by...
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The job skills required for Front Desk Supervisor include Guest Service, Customer Service, Leadership, Communicates Effectively, Cash Handling, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

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Provides technical support to front desk and housekeeping staff when needed.

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Prepare monthly reports and budget for front office department.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

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Maintains safe working conditions within department and Hotel.

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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

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Step 3: View the best colleges and universities for Front Desk Supervisor.

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