322 Front Desk Supervisor Jobs in Miami, FL
Hampton Inn by Hilton Coconut Grove/Coral Gables is Hiring a Front Desk Supervisor Near Miami, FL
Job Description
Hospitality America is looking for a Front Desk Supervisor to join our team! A Front Desk Supervisor is responsible for attending to the needs of guests, while supervising the Front Desk staff and assisting the Front Office Manager.
Benefits:
- Major Medical, Dental, and Vision Insurance
- Life Insurance
- Legal Shield and Identity Theft Protection
- Accident/ Critical Illness/ Hospitalization Insurance
- Pet Insurance
- Paid Time Off
- 401K after 1 year of employment
Qualifications:
- Hotel Supervisor experience preferred
- OnQ experience preferred
Scope of the Position:
- Train new front desk staff to Hilton Brand standards.
- Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat).
- Selling rooms to “walk-in” customers.
- Entering/changing reservation information on the computer system.
- Posting charges to guest accounts.
- Processing payments from guests.
- Making necessary corrections to guest accounts.
- Informing the housekeeping department about room status/availability.
- Listening and responding to guests’ requests or complaints.
- Operating hotel switchboard or PBX.
- Cleaning the front desk area.
- Maintaining daily logs.
- Balancing shift work and cash drawers.
- Providing information to guests about hotel policies, services and amenities.
**Must be able to work flexible hours.**
Additional Requirements:
- Must be a citizen of the United States or possess a valid work permit.
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, disability, or any other protected status. Our company is an equal opportunity employer.
Job Summary
Full Time
$35k-49k (estimate)
04/23/2024
05/11/2024
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
