Join us in the heart of Chicago's hospitality scene as a Senior Food and Beverage manager for the Fora restaurant of the Emily Hotel. This role will oversee and maintain a service and supervisor philosophy which serves as a guide to respective staff. They will works closely with the Director of Food & Beverage to monitor the effectiveness of the services and products offered in the restaurant and adjust accordingly to ensure maximum profitability without compromising service.

Perks and Benefits

• Competitive pay & a Comprehensive Benefit Package.
• Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program.
• Annual Education Allowance
• Generous Referral Program
• Fun & collaborative company culture with lots of team building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel

What Will You Do?

• Assist in manager development.
• Work closely with other managers to ensure outlets are running smoothly.
• Continually train staff to ensure they are knowledgeable about the products and service.
• Ensure that staff report to work as scheduled.
• Inspect grooming and attire of staff and rectify any deficiencies.
• Review daily sales and resolve discrepancies with Accounting.
• Participate in the preparation of weekly schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week to meet the business demands.
• Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift.
• Conduct pre-shift meetings with staff and review all information pertinent to the day’s business.
• Maintain consistent knowledge of house account and arrivals.
• Monitor the preparation of station assignments, ensuring compliance to departmental standards.
• Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
• Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order. Rectify all deficiencies.
• Ensure all employees are fully trained in their job functions, assist with onboarding of new staff.
• Review par levels of supplies and equipment. Complete requisitions to replenish.
• Anticipate guests needs and promote positive guest relations through name recognition at all times.
• Monitor and handle all guest complaints.
• Ensure that all staff closing duties are complete before staff sign out.
• Update POS system with menu changes.
• Complete work orders for maintenance repairs and submit to Engineering. Contact engineering for urgent repairs.
• Do monthly inventories of liquor and wine.
• Prepare and submit daily payroll tips and review hours worked for bi-weekly payroll.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

What You Bring. 

• Experience working in a restaurant setting
• Two years of Food & Beverage Management experience preferred
• Knowledge of safety initiatives in compliance with OSHA guidelines
• Education in hospitality management, culinary arts, business administration or similar
• ServSafe & Basset Certified
• If applicable, must meet required minimum age to serve alcohol

About the Company:

The Emily Hotel

The Emily Hotel is a boutique hotel inspired by art and woven in nature. The name, a nod to renowned artist Emily Carr who inspired belief that art can change the way we look at the world. We are upscale, but approachable. Carefully curated yet laid back. Urban but rooted in nature. We hold purposeful values, strive to make sustainability a priority, and share an uncompromising vision to deliver a fresh experience. The core of The Emily’s offering is exceptional delivery of well-designed lifestyle spaces. Here people hang out, meet like minded people, and feel inspired.

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.