Front Office / PCC

Duties:

- Answer phone calls and respond to inquiries from patients, healthcare providers, and other team members.
- Schedule appointments and coordinate patient referrals to specialists or other healthcare facilities.
- Maintain accurate and up-to-date patient records, including medical history, insurance information, and contact details.
- Verify insurance coverage and obtain necessary authorizations for medical procedures or treatments.
- Assist patients with completing necessary paperwork and forms.
- Provide information and resources to patients regarding their healthcare options and available services.
- Collaborate with healthcare professionals to ensure seamless coordination of patient care.
- Follow up with patients to ensure they are satisfied with their care and address any concerns or issues.

Skills:

- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficient in using phone systems and computer software for scheduling and record keeping.
- Knowledge of medical terminology and procedures.
- Compassionate and empathetic approach when interacting with patients.

If you are passionate about providing exceptional patient care and have the skills required for this role, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.