Description

PRIMARY FUNCTION/PURPOSE

Performs general tasks in the maintenance of the facilities and grounds of The Children’s Shelter, ensuring a constant state of good repair by performing routine maintenance services. Responds to work requests from staff. Performs routine carpentry, electrical maintenance, HVAC, and plumbing tasks. Paints, replaces light bulbs and lubricates, and does basic maintenance on machines and equipment. Follows the Agency’s Safety Program/Plan regarding the use of protective clothing/devices and when performing any maintenance tasks; follows the Lock Out procedures when doing any electrical repair. Acts as agency driver as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Groundskeeping— Using a checklist provided by management, ensure the grounds and parking lots are well-maintained every day, i.e., grass cut, regular policing of trash, trimming of foliage, etc.

• Walks ground for trash/hazards daily.
• Cleans parking lots daily.
• Sweeps front sidewalks daily.
• Blows/sweeps leave off regular-use areas daily.
• Rakes up leaves in landscape areas as needed.
• Keeps driveways clean and orderly.
• Mows grass as needed.
• Edges sidewalks as needed.
• Trims all shrubbery as needed.

Routine Maintenance—Respond to work requests requiring routine maintenance in a timely manner. Annotates the work request form describing work completed, date, time, and costs if applicable. Follows daily checklist provided by management regarding recurring routine maintenance (cleaning of intake vents, etc.).

• Monitors the safety and maintenance of all the agency’s facilities and grounds.
• Replaces burned-out light bulbs as needed.
• Fixes leaking faucets and toilets; unclogs drains.
• Uses checklists to ensure conformance to safety standards.
• Fixes broken windows and doors promptly to prevent injury to staff and/or clients. 
• Performs all minor plumbing, electrical, HVAC, and carpentry repairs that do not require a licensed professional.

Emergency Maintenance—Understands that requests for maintenance dealing with safety have priority over all other maintenance requests and are to be addressed immediately.

• Operates agency vehicles as needed. Observe rules of safe driving as outlined in the Texas Driver’s Handbook; report all accidents/incidents immediately to a supervisor or to HR. Informs supervisor or HR of any change in status of driver’s license.
• Monitors the safety and maintenance of the facilities (buildings, parking lots, grounds, and equipment) using checklists to ensure conformance to safety standards. 
• Performs basic housekeeping tasks as needed.
• Forwards completed daily maintenance and/or housekeeping checklists to the designated manager.
• Purchases supplies and arranges vendor services with prior approval of Supervisor.
• Ensures routine maintenance is performed on the agency’s vehicles as assigned.
• Responds to customers in a timely and thorough manner; does what is necessary to ensure customer satisfaction; prioritizes customer’s needs and follows up to evaluate customer satisfaction.
• Perform other duties as assigned.

Requirements

GENERAL EXPECTATIONS

• Reports for work as scheduled and on time.
• Ensures assigned tasks are completed in a timely manner.
• Ensures preventive maintenance is performed on HVAC and other equipment in accordance with schedule.
• Ensures facilities and grounds are well maintained and kept clean and sanitary.
• Ensures safety hazards are recognized and corrected in a timely manner.
• Attends initial and annual training as required for the position.
• When driving agency vehicles, safe operation will be of paramount concern.
• Carries out and adheres to The Children’s Shelter policies and procedures of Trauma Informed Care.
• Demonstrates responsibility for safety for self, co-workers, and others who might enter the work area.
• Demonstrates strong commitment to meeting the needs of our customers (children, community members, co-workers, donors, managers and volunteers), in a friendly, outgoing and professional manner.

Education and Experience Requirements

• High school diploma or equivalent
• Minimum of 2 years’ experience in maintenance-related position preferred, or technical training in facilities maintenance with 1-2 years’ experience in plumbing, painting, HVAC, electricity, groundskeeping, and carpentry

Knowledge, Skills and Abilities

• Basic knowledge of safety codes and home repairs, i.e., plumbing, painting, HVAC, electricity, and carpentry
• Ability to engage and communicate effectively with maintenance team members, support staff, supervisors, and vendors
• Ability to operate motor vehicles, including box truck 
• Knowledgeable of vehicle safety guidelines
• Basic computer skills and the ability to learn new job-related software
• Working knowledge of tools and their proper use and maintenance
• Willingness and ability to work effectively with co-workers (teamwork)
• Effective time management skills required; ability to organize and prioritize tasks to ensure accuracy and timely completion

DESCRIPTION OF THE WORKING ENVIRONMENT

Duties require working both inside and outside. Work hours are subject to change and will often vary based on business needs. Will be required to be on call during off-duty hours when needed, including weekends and holidays.

PHYSICAL REQUIREMENTS:

• Capable of bending and stooping repeatedly during the day
• Ability to lift at least 50 pounds without strain
• Capable of doing extensive walking, climbing of stairs and ladders, and standing and working on your feet for long periods of time
• Must possess and maintain a valid driver’s license with a clean driving motor vehicle record in accordance with established guidelines of the agency; must have access to reliable and safe transportation for self
• Favorable background check and drug test required before beginning employment
• TB screening required at time of employment