CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

Major Duties

Under the general supervision EOP Senior Director and the EOP Office Manager, the Administrative Support Assistant supports, advocates, and facilitates the mission of California State University, Northridge, and the Educational Opportunity Program by discharging responsibilities that promote and encourage historically low-income, educationally disadvantaged students to seek higher educational opportunities specifically at CSU, Northridge, and EOP. The incumbent provides general office, clerical, and administrative support for the Resilient Scholars Program, as well as all programs under EOP.

• Provides administrative support assistance to the EOP Operations Specialist, the EOP Office Manager, and all areas in EOP (Admissions, Outreach, Transitional Programs, Faculty Mentor Program, EOP Retention efforts, and the Milt and Debbie Valera Resilient Scholars Program).
• Assists with the organization and maintenance of the EOP office and program comprehensive schedule.
• Screens all incoming phone calls and visitor inquiries. Provides appropriate responses and follow-up as needed; responds to inquiries promptly, and directs students, staff, and the general public to the appropriate person(s), programs(s), or office(s).
• Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/33qlch0b3xmezdmsp6m7tlaofiiz8gc7

Qualifications

• Equivalent to three (3) years of full-time, general office clerical work that has provided the applicant with the knowledge and abilities listed.
• Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year-for-year basis.
• Experience working with multi-cultural/multi-ethnic populations; students that are historically under-represented, underprepared, low-income, and first-generation college students and/or experience with Educational Opportunity and/or Trio Programs is highly desirable. 

Knowledge, Skills, & Abilities

• Thorough knowledge of correct English grammar, spelling, and punctuation; and office methods and basic filing systems procedures and practices.
• Ability and specialized skills to: organize, coordinate, and prioritize multiple tasks; learn, identify, and independently interpret and apply a variety of complex policies and procedures; review and resolve routine clerical problems.
• Ability to work in a busy environment with frequent interruptions; communicate effectively both orally and in writing; prepare and draft memoranda and correspondence; keep moderately complex records and files; establish and maintain cooperative working relationships; operate standard office equipment, and software.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
• Classification: Administrative Support Assistant / 1032 / 2
• The anticipated HIRING RANGE: $3,505 - $3,680 per month, dependent upon qualifications and experience. The salary range for this classification is: $3,505 - $5,159 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday.
• This is a Regular position with a one-year probationary period. 
• The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. 

General Information

• Applications received through May 5, 2024 will be considered in the initial review and the review of applications will continue until the position is filled.
• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.