Essential Duties and Responsibilities:

• Utilizes D365 software for printing paperwork, labels, picking tickets, and sales receipts
• Enters data and imports orders into the computer system.
• Generates BOLs using Redwood and contacts carriers to schedule pick-ups.
• Customer communication link from order entry through shipment and job completion. Example: Confirm order status with customers. When required/requested provide proof of deliveries to the customers.
• Work with XQ (quoting Software) to generate quotes, orders and cut list for accounts
• Makes follow-up calls for shipped orders to ascertain customer satisfaction and possibly uncover possible future orders.
• Supports customers and district managers sales effort as needed to strengthen relationships with customers and their DM's
• Provide communication, quoting, and order support to Contact accounts assigned to them by district managers on a regular basis
• Resolves and coordinates billing and job disputes with customers and corporate
• Routes various paperwork from the plant to the appropriate department in corporate.
• Answers incoming phone calls and routes to the appropriate people.
• Promote and follow all company safety procedures.
• Will be required to perform all other duties as requested, directed or assigned

Education and Experience:

• Requires at least one year of office experience
• Requires proficiency with measurement calculations including square foot and percentages
• Experience working with Word, Excel and Outlook.

Job Knowledge, Skills and Abilities:

• Data entry experience needed.
• Excellent customer service skills
• Detail Oriented, organizational skills, ability to multitask
• Problem solving skills
• Conflict resolution skills

Division Summary: With over 20 plants nationwide, we are the largest producer and distributor of a complete line of metal building insulation materials and accessories and the largest producer of custom-laminated metal building blanket insulation in the nation. With extensive inventories and locations strategically placed throughout the United States, we have everything needed for your metal building insulation projects and can deliver quickly and efficiently.

Company Benefits: GREAT BENEFITS!Medical, Dental, and Vision Insurance, Paid Time Off (PTO), Paid Holidays, 401(k) with a generous employer match, Health Savings Account, Life Insurance, and Short & Long Term Disability, free Health Assessments and wellness program in conjunction with our Medical Plan. Tuition reimbursement programs, tuition and company discounts, and employee referral bonuses!

***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***