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Customer Service Representative Bilingual
MBG LLC Memphis, TN
$49k-64k (estimate)
Full Time | Preschool & Daycare 2 Months Ago
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MBG LLC is Hiring a Customer Service Representative Bilingual Near Memphis, TN

Job Description

Job Description

Job Summary

We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company.

The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities

  • Receive a high volume of inbound calls and emails
  • Identify the reason for the customers call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend training to maintain up-to-date skills and knowledge
  • 2 days ago

Job Summary

JOB TYPE

Full Time

INDUSTRY

Preschool & Daycare

SALARY

$49k-64k (estimate)

POST DATE

02/23/2024

EXPIRATION DATE

05/22/2024

HEADQUARTERS

SHENANDOAH, GA

SIZE

25 - 50

FOUNDED

1989

CEO

PAUL GREEN

REVENUE

<$5M

INDUSTRY

Preschool & Daycare

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MBG LLC
Full Time
$37k-46k (estimate)
2 Weeks Ago

The job skills required for Customer Service Representative Bilingual include Customer Service, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative Bilingual. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative Bilingual. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative Bilingual positions, which can be used as a reference in future career path planning. As a Customer Service Representative Bilingual, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative Bilingual. You can explore the career advancement for a Customer Service Representative Bilingual below and select your interested title to get hiring information.

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