About ACB. The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200 leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission. Buil...
About ACB. The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200 leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission. Tran...
The Account Specialist is responsible for providing outstanding customer service to clients by assisting the Supervisor and/or Key Personnel in executing, delegating and following up on work assignments. The Account Specialist may be required to assist with and/or perform all work assignments delegated to other hourly employees (Customer Service Representatives, Shippers, Data Entry Clerks, and Claims Processors). Account Specialists facilitate d...
Job Summary. Summary and overall objective of the job. To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month. Supervisory Responsibilities. Include this section if it is a supervisory or manager position. List those responsibilities. Duties/Responsibilities. Collect, fi...
POSITION SUMMARY. The PSG (Payment Services Group) Supervisor is responsible for providing outstanding customer service to clients through the daily management of a team of approximately 20 or more employees, to include hiring, motivating, recognizing, rewarding, coaching, counseling, training, and problem solving. The position ensures that the clients of assigned PSG accounts receive quality customer service in accordance with the service order ...
Primary Purpose. Join us as an IT Systems Administrator and play a key role in evolving our network, infrastructure, and applications to support ACB's mission. In this hands-on role, you'll work closely with our Operations Team, solving challenges side-by-side and shaping best practices that drive strategic initiatives forward. Your work will make a direct impact across ACB, fostering a robust, resilient, and efficient tech environment. What You'...
The CSR is responsible for providing outstanding customer service to clients, customers (internal and external) and third parties via telephone, email, and fax. The CSR ensures compliance with client's program specifications and ACB policies and procedures. Specific CSR duties may be dependent on the client(s) they support. CSR must manage communications proactively to ensure the most effective and timely service is provided. The CSR may be requi...
The CSR is responsible for providing outstanding customer service to clients, customers (internal and external) and third parties via telephone, email, and fax. The CSR ensures compliance with client's program specifications and ACB policies and procedures. Specific CSR duties may be dependent on the client(s) they support. CSR must manage communications proactively to ensure the most effective and timely service is provided. The CSR may be requi...
