are you a dependable, professional, and clear communicator that enjoys supporting people in a variety of settings? Do you have the ability to unlock a person’s potential in a patient and of service manner? Do you have the patience to use a variety of techniques to help people make meaningful changes in their lives ? Are you an individual who thrives when assisting others build their confidence, to pursue their dreams? If you answered “YES” – this role could be a great fit for you! 

We are actively recruiting for an Employment Support Specialist II (Job Coach). The Employment Support Specialist II works with adults with developmental and/or other disabilities in Baltimore City and Baltimore County to help them maintain competitive employment in integrated community workplaces while simultaneously working with their employers to ensure successful employment outcomes. Throughout their interactions, Employment Support Specialist II’s facilitate positive employment outcomes by providing encouragement and guidance that help people build the confidence to pursue their dreams and the competence to maintain employment.

Why choose The Arc Baltimore?

• Schedule: Monday – Friday 8:30am - 4:30pm
• Vacation, Sick and Holiday Pay
• 403(b) Plan & 403(b) Employer Match
• Medical, Dental, Vision, STD and Flex-Spending Benefits
• Employer Paid Benefits, including Life, Accidental and LTD Insurance
• Flexible work/life balance with a hybrid work environment

What you ‘ll be doing:

• Provide individualized intensive ongoing job supports such as teaching new job skills through systematic instruction, modeling and training in interpersonal skills for the workplace, assisting with workplace onboarding and trainings, creating and implementing non-stigmatizing workplace accommodations and modifications, developing natural supports and travel training, for example.
• Educate on mobility and other public transportation options. Help with coordinating transportation if needed.
• Model professional behavior and appearance at all times.
• Adhere to policies of the community-based employment sites.
• Complete documentation daily to track individuals’ progress and goals.
• Support people to navigate and prepare for new employment opportunities in all aspects personal and job-related to ensure successful job starts.
• Maintain collaborative and professional relationships and communication with relevant team members (could include family/friends, people in other departments, other agencies or person's workplace) as designated by the individual.
• Assist people with career advancement opportunities within their organizations.
• Complete all agency required trainings for position.
• Perform other duties as assigned by supervisor.

Education & Experience:

• Associate degree preferred. High School Diploma/GED required.
• Experience working with adults with intellectual and developmental preferred.
• Strong computer skills necessary
• Must be independent and self-directed.
• Possess tight time management and organizational skills.
• Excellent oral and written communication skills required.

Working Conditions: 

• Valid Maryland driver’s license and clean driving record.
• Travel throughout Baltimore City & County is required.
• Driving and transporting persons receiving services as needed.
• Position requires frequent standing and walking.
• Must be able to work flexible hours as required to train and support individuals. This may include evenings, weekends, and holidays.