WHY ACB?

• Our people are our greatest asset
• We are not a Call Center
• Work from Home 2 days per week after 90 days of in office training
• Opportunities for advancement
• Monday - Friday work schedule
• Benefits include medical, dental, vision, life insurance, 401(k), paid vacation and sick time
• In business since 1917, we have many team members at all levels with 10, 20 and 30 year's tenure at ACB

Position Summary

Our customer service/data entry team members are responsible for providing outstanding customer service to clients and customers via telephone and email; and processing claims by comparing them to client requirements. We ensure compliance with client program specifications to some of the largest companies in the US.

Responsibilities

• Research and resolve client inquiries and communications to ensure clients receive timely, efficient and accurate service
• Data entry and auditing advertising or Incentive claims
• Answer incoming calls - We are not a call center and our call volume is light

Qualifications

• Basic knowledge of Microsoft Office products: Outlook, Word and Excel
• Data Entry Experience preferred but not required
• High School Diploma or equivalent certificate