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Manufactured Housing, Customer Service Division
GENERAL DESCRIPTION:
The Customer Service Representative performs independent, responsible administrative duties for the Customer Service Section of the Manufactured Housing Division. The Customer Service Representative is primarily responsible for disseminating information pursuant to Chapter 1201 of the Occupations Code. Additional duties include assisting with mail out, written response to correspondence and performing research. Work involves assisting the section supervisor in the day to day operations of the section. The Customer Service Representative III works under moderate supervision with latitude for exercising initiative and independent judgment. The Customer Service Representative may be responsible for maintaining and providing statistical data to the section supervisor. Interprets statutes and rules and inquiries. The Customer Service representative will perform other duties as assigned and required to maintain agency and division operations.
SPECIFIC JOB RESPONSIBILITIES:
EDUCATION/EXPERIENCE:
KNOWLEDGE, SKILLS AND ABILITIES:
PHYSICAL REQUIREMENTS:
OTHER:
Must be willing to work in a non-smoking environment and adhere to all applicable Department policies and procedures. Must be willing to work overtime if necessary which may include nights and weekends. Must attend work regularly and adhere to approved work schedule.
Full Time
$37k-47k (estimate)
05/08/2024
05/18/2024