ESSENTIAL FUNCTIONS

Leadership and Management

• Hire, train, direct, supervise, develop, evaluate, and performance manage the daily activities of staff in accordance with THC policies and directives.
• Conduct regularly scheduled meetings, supervisions, and trainings to motivate staff for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.
• Ensure staff are aware of and correctly implement all safety rules and regulations, and all policies and procedures.
• Hold staff accountable for high levels of performance, team work, and quality customer service.
• Provide leadership and project direction that engender trust and respect.
• Participate in the leadership activities of the department’s management team.
• Assist in the coordination of temporary reassignment of staff.
• Identify and assign staff to maintenance projects and emergency repairs.
• Plan, schedule, supervise, participate in, and inspect the work of assigned employees.

Administration and Operations

• Work with the department leadership to foster program development and achieve targeted objectives and outcomes.
• Partner and coordinate within the department and with other THC departments to meet objectives and ensure comprehensive services.
• Attend, participate in, and facilitate all meetings, as requested.

• Supervise preventive, corrective, and emergency maintenance work in assigned properties to ensure timely and quality completion of all building maintenance needs.
• Audit all maintenance logs for assigned properties.
• Order, track, distribute, and ensure proper usage and maintenance of equipment and materials.
• Organize, supervise, and assist with donation collection and distribution.
• Assist maintenance staff with special projects and provide oversight and instruction.
• Coordinate and assist in the delivery of maintenance and safety training for new and existing staff on product and equipment use, techniques, and safety.
• Ensure maintenance activities comply with government health and safety standards.
• Organize and prioritize maintenance requests in accordance with building and agency priorities.
• Assist with hands-on maintenance, repair, and turnover projects.
• Inspect buildings THC desires to acquire and make recommendations, as well as oversee the punch list during the acquisition process.
• Write letters and memos to tenants, agency staff, and outside entities.
• Obtain bids from outside contractors and make recommendations that will ensure quality work within THC’s budget.
• Supervise outside contractors and inspection of work as assigned.
• Manage capital improvement projects.
• Respond to building emergencies as needed. 

Safety and Compliance

• Ensure compliance requirements outlined in regulatory agreements and/or other legal documents are adhered to at all times, including but not limited to the proper storage of hazardous and flammable materials at each site.
• Follow building safety procedures at all times.

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.

ESSENTIAL QUALIFICATIONS

• High School Degree or equivalent required.
• Must have a minimum of 4 years of experience in professional building maintenance or a related construction field.
• Must have a minimum of 1 year of experience training and supervising maintenance staff.
• Must have excellent skills in the areas of plumbing, carpentry, electrical, and painting.
• Must have knowledge of janitorial practices and procedures, including sanitation.
• Must have demonstrated knowledge of fire-safety and building codes.
• Must have a valid California Driver’s License and good driving record.
• Must have an ability to drive a 17’ van/truck.
• Must have a thorough working knowledge of Microsoft Office Suite.
• Must have an ability to produce and analyze reports, and write business correspondence.
• Must have the ability to communicate clearly to a broad range of people.
• Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.

• Must have demonstrated analytical, critical thinking, and problem-solving skills.
• Must have experience in conflict resolution.

• Must have demonstrated customer service skills.

• Must read, communicate orally, and write in English.

• Must be able to manage multiple projects with limited guidance in a fast-paced environment and meet strict deadlines with excellent attention to detail.

• Must pass all post-contingency offer background checks, reference checks, and TB screening clearances. [1]

• Experience working with diverse, low-income, homeless and/or formerly homeless population strongly preferred.

• Experience working in non-profit or public sector preferred.

[1] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records.