67 Desktop Support Technician Jobs in New York, NY
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TekwissenLLc is Hiring a Desktop Support Technician Near New York, NY
Important Notes:
- This is 12 months W2 contract position with possible contract extension and contract to hire based on performance.
- Shift start time and end time? 8-5 M-F afterhours stand-by.
- Must have MAC Skills and experience, MAC OS, Windows 10/11.
Day to Day Work:
- As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, and/or depot locations.
- This is a journeyman position for the typical desk side support technician.
- You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
- You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
- Your assignments will range in complexity from troubleshooting and repair including reloading and re-imaging of PCs/laptops.
- Occasional assistance with the server and/or network teams may be required, under direct instruction from those teams.
Responsibilities
- Provides support for software, hardware and networking support for desktops, laptops
- Installs and maintains PCs and associated software
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Insures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Provides support for software, hardware and networking support for desktops, laptops
Job Types: Full-time, Contract
Pay: $23.57 - $25.00 per hour
Application Question(s):
- How many years of Field and/or Desk Side support experience do you have?
- Do you have your A certification?
- What is your back up plan if you have vehicle problems?
- Do you have experience with MAC?
Ability to Relocate:
- New York, NY 10019: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time | Contractor
$62k-78k (estimate)
12/03/2023
04/26/2024
The job skills required for Desktop Support Technician include Customer Service, Networking, Operating System, Help Desk, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
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Practice fixing common computer problems.
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Seek technical support positions.
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TAKE A RELEVANT TRAINING PROGRAM.
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Step 3: View the best colleges and universities for Desktop Support Technician.
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