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22 Desktop Support Technician Jobs in Oklahoma, OK

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TekWissenGroup
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Desktop Support Technician
TekWissenGroup Oklahoma, OK
$46k-57k (estimate)
Full Time | Contractor 2 Weeks Ago
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TekWissenGroup is Hiring a Desktop Support Technician Near Oklahoma, OK

Job Description

  • As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
  • This is a journeyman position for the typical desk-side support technician.
  • You will be directed by the Help Desk, Service Desk, or script using standard methods, techniques, and tools.
  • You will also apply personal knowledge to resolve product support issues that could not be addressed by the service desk.
  • Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.

Responsibilities:

  • Provides support for software, hardware, and networking support for desktops, laptops, and servers
  • Provides maintenance and support on legacy products
  • Supports Core, server products
  • Performs disk replacement on enterprise storage products
  • Installs and maintains PCs and associated software, networks, servers and peripherals
  • Supports network products from operational and maintenance perspectives
  • Performs installs, moves, adds, and changes as required
  • Tests and certifies PCs, networks, servers and client-approved applications
  • Provides follow-up on problems or escalation.
  • Maintains a high degree of professionalism in actions, demeanor, and dress.
  • Ensures customer satisfaction throughout the service delivery transaction.
  • Ensures client-specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

TekWissen® Group is an equal-opportunity employer supporting workforce diversity.

Job Types: Full-time, Contract

Pay: $21.43 - $25.00 per hour

Application Question(s):

  • How many years’ experience do you have with Software?
  • How many years’ experience do you have with Hardware?
  • How many years’ experience do you have with ticketing systems?
  • Do you have you’re A Certification.

Work Location: In person

Job Summary

JOB TYPE

Full Time | Contractor

SALARY

$46k-57k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

04/30/2024

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TekWissenGroup
Contractor | Full Time
$47k-60k (estimate)
Just Posted
TekWissenGroup
Contractor | Full Time
$42k-54k (estimate)
Just Posted
TekWissenGroup
Full Time | Contractor
$46k-56k (estimate)
Just Posted

The job skills required for Desktop Support Technician include Networking, Help Desk, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.

02/23/2022: Florence, AL

Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

03/02/2022: Rochester, NY

Perform upgrades and configuration of desktop and related peripherals.

02/19/2022: Durham, NC

Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.

02/06/2022: Ventura, CA

The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.

01/23/2022: Vallejo, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

01/30/2022: Omaha, NE

Gain experience with operating systems.

12/19/2021: Springfield, OH

Practice fixing common computer problems.

03/05/2022: Anderson, IN

Seek technical support positions.

01/21/2022: Santa Rosa, CA

TAKE A RELEVANT TRAINING PROGRAM.

03/02/2022: Minneapolis, MN

Step 3: View the best colleges and universities for Desktop Support Technician.

Butler University
Carroll College
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High Point University
Princeton University
Providence College
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