26 Customer service representative Jobs in West Covina, CA
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TEKsystems is Hiring a Customer service representative Near West Covina, CA
Are you or someone you know actively looking to step foot into a well known Automotive related Call Center Role? Please ready the below details and reach out to connect. Talk soon!
Description :
- Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service.
- Assist scheduling customers with appointments for Airbag recalls and provide dealership information.
- Handle 30-40 Inbound calls per shift and support with questions on recalls, warranties, troubleshooting malfunctioning radio codes
- Capture concerns of the customer and properly document calls to create a case.
- Work fluidly with team for clear feedback and growth opportunities.
- Will use multiple screens, soft wares, and processes to assist customer.
- Must be available Monday-Friday from 6am-5 : 00pm as their are various scheduled within this timeframe
Top Skills Details :
customer service, computer navigation, Multitasking, good decision making skills
Additional Skills & Qualifications :
Good decision making skills - must be able to work independently with little supervision. Must be able to work with a team and on their own.
Experience Level : Entry Level
Entry Level
Please contact me for more details!
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-05-01
Job Summary
Full Time
Business Services
$42k-53k (estimate)
05/03/2024
05/06/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Customer service representative include Customer Service, Call Center, Scheduling, Troubleshooting, Multitasking, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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