TEKsystems is seeking entry level cusotmer service professionals to work on a project with a major bank! This role will consist of researching escalated claims.

Prior experience in the financial industry is preferred, but not required.

Employment Type : 6 month contract with possible extension

Pay : $19.35 / hr

Location : 11601 North Black Canyon Highway, Phoenix, AZ, 85029, United States

Training : 2-4 weeks onsite training M-F

Schedule after training : 7 : 00 AM - 3 : 30 PM 30-minute lunch

Hybrid after training - 3 days in office 2 days work from home

PROJECT OVERVIEW

Will be part of a pilot customer service process team within shared operations group

DUTIES

• Reaching out to customers to verify information accuracy
• Performing validation steps on transaction information gathered by team
• Approving information and submitting to system of record for completion

TOP SKILLS

• Customer service and / or Call center experience
• Professional and polished communication skills
• Ability to gather information accurately

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-02