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Customer Service Representative/Glendale
Job Type: Full Time
Pay: $20-$22 per hour DOE
Benefits: Medical, Dental & Vision, 401k, 401k matching
Description
Purpose of the Position:
Customer Service Representative performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. Ensure a culture of safety throughout the site by adhering to all safety policies and procedures. Aids the sales and accounting staff.
Scope of the Position:
Responsible for handling front office reception and administration duties, including greeting guests and answering phones, handling company inquiries, and sorting and distributing mail. Process orders and estimates. Taking payments. Coordinating shipping. Process Returns.
Key Responsibilities:
1. Maintains office procedures and assists with administrative tasks
2. Answers central telephone system and directs calls accordingly
3. Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, and others and refers, when necessary, to the appropriate manager, co-worker, or department
4. Operates office machines and computers as required Duplicates and distributes materials as necessary
5. Composes, types and edits correspondence, reports, memorandum sales orders, estimates, bill of ladings, labels, and other material
6. Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
7. Ensure that programs regarding safety and security are always followed
8. Performs other duties as assigned to meet business needs
Qualifications
Specifications of the Position:
Preferred Skills:
Bilingual is a plus
Full Time
$32k-40k (estimate)
04/23/2023
07/20/2024
sgw.com
Montville, NJ
100 - 200
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Customer Support, Leadership, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.