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Customer Service Specialist (full-time)
Living Spaces Glendale, AZ
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$40k-50k (estimate)
Full Time 1 Week Ago
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Living Spaces is Hiring a Customer Service Specialist (full-time) Near Glendale, AZ

Position Summary

The primary role of the Operations Specialist - Retail is to partner with the Operations Supervisor to ensure success in all guest interactions and transactions with a Guest First mentality. Will maintain the cash office and Operations counter with precise execution of Standard Work.

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Complete and demonstrate the ability to effectively execute all company training modules

  • Greet and engage guests on sales floor

  • Help in Kids Spaces as needed

  • Ensure team completes and demonstrates the ability to effectively execute to company expectations

  • all new hire and ongoing training modules

  • Completes required training in the expected timeframe, and participates in ongoing learning opportunities

  • Execute standard work expectation in the front end, fun room, prep kitchen, and beverage bar

  • Assist Store Manager in resolving guest escalations, returns, discounts

  • Ensure check-out/in processes is executed

  • Execute cash office procedures to exacting standards in Standard Work about 40% of the day

  • Establish a self-audit routine in compliance with Asset Protection Audit

  • Ability to work weekends and most holidays

  • Able to work in a fast-paced environment

  • Perform all guest email follow-up

  • Ability to effectively communicate with all levels of leadership

  • Ability to work weekends and most holidays

  • Able to work in a fast-paced environment

Qualifications

Education/Experience: High School Diploma or GED equivalent. 1 year of retail experience in a direct customer interactive environment required. 1-2 years of customer service experience. High volume experience is preferred. Equivalent combination of education and experience will be considered.

Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs.

Position Hiring Range

The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to: applicant's education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.

Compensation: $15.00 - $19.45

Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

Benefits Include:

  • Medical
  • Dental
  • Vision
  • 401(k) (full and part time eligible)
  • Vacation
  • Sick Time
  • Flex Spending Account
  • Employee Assistance Program

For more details, please visit our website at: Careers (livingspaces.com)

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

Applicant Privacy

Job Summary

JOB TYPE

Full Time

SALARY

$40k-50k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/20/2024

WEBSITE

livingspaces.co.uk

HEADQUARTERS

CONSETT, ENGLAND

SIZE

100 - 200

FOUNDED

2013

CEO

FRANCIS JOHNSON

REVENUE

<$5M

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The following is the career advancement route for Customer Service Specialist (full-time) positions, which can be used as a reference in future career path planning. As a Customer Service Specialist (full-time), it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist (full-time). You can explore the career advancement for a Customer Service Specialist (full-time) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

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