TEEMA is hiring a Salesforce Technical Support Manager in Las Vegas, NV for one of our clients. 

Salary: $130,000 - $145,000

Location: Remote but must live near Las Vegas

Direct Hire

Essential Duties and Responsibilities:

• Oversees and directs the daily management and efforts of the Salesforce support team, providing assistance where necessary
• Maintains a strong and genuine sales focus at all times
• Promotes timely, enthusiastic support to users
• Works with team members/end users to gather, understand, and define business requirements
• Works with team members to develop user stories and to-be process flows to support the design and development of Salesforce solutions
• Works collaboratively with management, engineers and administrators to design a solution that will meet business requirements and fulfill user stories
• Oversees development and maintenance of reports and dashboards, testing regularly for data integrity
• Trains new and existing users on how to use Salesforce applications, and keep application users informed about system functionality and enhancements
• Keeps abreast of new Salesforce features and functionality, and provide recommendations for process improvements
• Directs and supports sandbox configuration for user stories within Salesforce and integrations as needed
• Collaborates with developers to test and verify that solutions will meet the business requirements
• Participates in key meetings with team members including requirement sessions, system demos, user acceptance testing, and end user training

Education and Experience:

• Certification: Salesforce Certified Administrator
• Education: Associate’s or Bachelor’s degree in IT or related field, preferred
• Experience: 5 years of Salesforce administration

Benefits

• Offers excellent benefit packages
• Room for growth and advancement
• Yearly pay increases
• Many other great perks 

** Covid Vaccine is mandatory for this position**

Please apply to this job posting to be contacted for an interview immediately!