Manager of Software Technical Support Jobs

The Manager of Software Technical Support manages department budget to ensure goals are met. Oversees software support staff. Being a Manager of Software Technical Support provides advanced troubleshooting skills to resolve technical problems. Establishes and maintains relationships with engineering and software development. In addition, Manager of Software Technical Support researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Manager of Software Technical Support manages subordinate staff in the day- ... to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Manager of Software Technical Support typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. More
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