HEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH!

Chief Medical Officer

Tapestry 360 Health (formerly known as Heartland Health Centers) is looking for a Chief Medical Officer who is passionate about providing high quality healthcare in the North Side communities we serve. Tap 360 is a great organization to build or cement your executive leadership career.

Come be a part of our tapestry – where warm and generous colleagues are entwined with work that is fulfilling, challenging and fun and it’s all interlaced with a culture that is led by both head and heart. At Tap 360, you’ll have a job where what you do aligns with your personal values.

Benefits Offered to Tap360 Full-time Employees

Choice of 4 BCBS Medical Plans | Choice of 2 BCBS Dental plans | BCBS Vision Plan | BCBS Life, AD&D, Short- & Long-Term Disability Insurance 

401k | 11 Paid Holidays | Generous PTO including Sick Leave, Continuing Medical Education Leave, Vacation and Flexible Time

The Chief Medical Officer (CMO) provides clinical administrative leadership and through delegation, oversees all health-related services provided within Tapestry 360 Health (Tap360) facilities. As a vital member of the leadership team the CMO is responsible for innovating policy change and continuous clinical quality improvement (QI). They will serve as a member of the QI Committee and the Board of Directors QIHR Committee. They will liaise between administration and clinical staff to ensure clinical procedures are followed and patients receive quality care. The CMO works closely with the Chief Executive Officer (CEO) to support the organization’s overall mission through the creation of patient-centered care in a safe, effective, and efficient environment.

Essential Duties and Responsibilities:

• Assures the safety and effectiveness of health center clinical services. With the Chief Operating Officer (COO) and others, leads development and assures maintenance of professional standards and appropriate patient care, policies, and procedures. Ensures policies are communication, implemented, and routinely reviewed.
• Provides vison and leadership to continually improve the clinical quality of the offered medical and dental services. With the CEO and the Quality Director, develops and communicates a QI Plan, and serves as an ad hoc member of the Board of Directors QIHR Committee. Ensures quality management programs are carried out in all clinical areas by developing and implementing disease management programs, clinical protocols and guidelines, other decision tools, and the review of outcomes.
• Recruits, orients, supervises, and evaluates clinical professionals – either directly or through delegation to Site Leaders or Clinical Directors.
• Ensures the competence of professional clinical staff through adherence to credentialing, privileging, and licensing requirements as well as through clinical practice guidelines, privacy, and customer service standards. 
• Supervises clinical leaders. Assigns and directs work, measures, and monitors productivity, approves time off requests, conducts performance appraisals, addresses complaints and takes appropriate disciplinary action as per Tap 360 policies, procedures and employment agreements. Using delegation and oversight, directs providers’ scheduling and on-call schedules to ensure adequate coverage for patient access to quality healthcare.
• Assists the CEO, Compliance and Quality teams with compliance with HRSA Clinical Outcomes, healthcare indicators and 330 requirements.
• Provides direct patient care within scope of practice for 10-20% of time and serves as a collaborating or supervising physician to select providers.
• Develops annual provider compensation budgets and, with other leaders, establishes encounter volume. Provides input on purchasing, productivity, and other financial data needed to continually monitor financial performance and successfully achieve financial benchmarks.
• Leads, facilitates, and coordinates provider staff meetings and educational seminars for the clinical staff. Coordinates resident and medical student training. Develops an annual clinical team training plan.
• Develops broad knowledge of the electronic health record (EHR) to support quality and billing effectiveness. Works with the internal health information team and external health information partners to resolve EHR issues.
• As part of the Executive Leadership team, participates in strategic planning, strategy execution, and accreditation activities. 
• Other duties as assigned.

Required Education and/or Experience:

• M.D. or D.O. degree, preferably in Family Practice, Internal Medicine, or Pediatrics. 
• Current Illinois medical license is required. 
• Current DEA license is required. 
• Five-plus years of experience as a practicing physician in a community-based health center is required. 
• Demonstrated ability to understand clinical practice management concepts such as productivity, documentation, privacy, and support staff supervision is required.

Preferred Education and/or Experience:

• Prior management and/or healthcare leadership roles is preferred.

Language Skills:

• Ability to read, write, analyze, and prepare case notes and interpret professional journals, technical procedures, or government regulations. 
• Ability to write reports, business correspondence, and procedures/protocol manuals.
• Ability to effectively present information and respond to questions from groups of case managers, clients, media requests and the public.
• Fluency in Spanish is desired.

Competencies: 

• Ability to solve practical problems and deal with a variety of concrete variables and situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Additional Qualifications:

• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.