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Client service associate
$59k-77k (estimate)
Full Time 1 Month Ago
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TalentWealth is Hiring a Client service associate Near Troy, MI

At TalentWealth Recruiting we assist independent Wealth Management firms across the country in hiring top professionals to join their practices.

Our client in Troy, MI who is an independent firm that manages over 240 million in client assets is seeking an exceptionally sharp, motivated, and detail-oriented Registered Client Associate to join their team.

This role is ideal for a Client Services professional who is looking for a career path to an Associate Advisor position focused on the relationship management of existing clients.

Job Summary :

Under general supervision, uses advanced skills gained through training and experience to provide proactive support to financial advisors and assist with efficient, quality client service.

Extensive contact with internal and external clients to resolve most questions and problems and refer new or unusual issues to a higher level.

Essential Duties and Responsibilities :

  • Interacts daily on the phone and in person with prospective and existing clients including handling basic inquiries and providing quotes.
  • Solicits and receives orders from the Financial Advisor.
  • May enter unsolicited trades at the direction of the Financial Advisor.
  • May service less active accounts.
  • Researches client and security information through the back office system.
  • Processes and follows up on client documentation for proper maintenance of accounts.
  • Prepares letters, forms, and spreadsheets to assist with servicing existing clients and prospecting new clients.
  • Creates and maintains records and files.
  • Ensures required client paperwork is current with firm and industry requirements, rules, and regulations.
  • Maintains databases and creates reports using portfolio software programs.
  • Assists Financial Advisors with marketing efforts including seminars, etc.
  • Receives and processes securities.
  • Participates in and receives cross-training, as well as assists with other operational functions as required.
  • Performs other duties and responsibilities as assigned.

Qualifications :

  • Company’s working structure, policies, mission, and strategies.
  • General office practices, procedures, and methods.
  • Investment concepts, practices, and procedures used in the securities industry.
  • Financial markets and products.
  • Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
  • Analyzing to be able to research account information.
  • Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
  • Handle stressful situations and provide a high level of customer service calmly and professionally.
  • Please use the appropriate interpersonal styles and communicate with all organizational levels effectively, both orally and in writing.
  • Use mathematics sufficient to process account and transaction information.
  • Work independently.
  • Provide a high level of customer service.

Educational / License Requirements

  • 4-year degree preferred
  • An equivalent combination of experience and education in financial services

Licenses / Certifications

  • Series 7 and Series 63, 65, and / or 66
  • Last updated : 2024-02-28

Job Summary

JOB TYPE

Full Time

SALARY

$59k-77k (estimate)

POST DATE

03/02/2024

EXPIRATION DATE

04/10/2024

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The job skills required for Client service associate include Client Service, Customer Service, Financial Services, Wealth Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service associate positions, which can be used as a reference in future career path planning. As a Client service associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service associate. You can explore the career advancement for a Client service associate below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Associate job description and responsibilities

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/13/2022: Albany, GA

Provided daily financial transaction services for clients while delivering excellent customer care.

03/06/2022: San Bernardino, CA

Understand Clients' business to predict their needs and provide appropriate solutions.

03/05/2022: Oakland, CA

Processes and follows up on client documentation for proper maintenance of accounts.

01/23/2022: Temple, TX

Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

12/25/2021: Modesto, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Associate jobs

Client Service Associates may also handle client complaints and provide resolutions.

02/27/2022: Providence, RI

Develop an ability to communicate effectively with clients, managers and other associates.

02/06/2022: Peoria, IL

May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

01/31/2022: Oakland, CA

Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

03/05/2022: Detroit, MI

Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.

12/27/2021: Pierre, SD

Step 3: View the best colleges and universities for Client Service Associate.

Butler University
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