Our Dermatology practice is looking for a pleasant, outgoing personality who can work in a fast-paced, team-oriented environment to check in patients, answer telephones and schedule appointments. Experience in customer service/healthcare is ideal but not required. The candidate must speak English fluently and clearly.

• Outstanding professional phone management skills: manages a multiline telephone system efficiently and politely, minimizing hold time
• Ascertain the caller’s needs and direct them to the appropriate team member.
• Provides excellent customer service by being cordial, maintaining a positive attitude, and communicating efficiently with patients
• Schedule appointments and cosmetic procedures
• Enter new patient demographics and information.
• Obtain and input patient insurance information into our practice management software program.
• Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements
• Keeps providers, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
• Verifies patient account for accuracy to ensure proper billing
• Must always communicate clearly with all staff members and working a team environment
• Must be bilingual in English/Spanish

*Payrate dependent on experience.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Dermatology

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Required)
• Schedule management: 2 years (Required)
• Dermatology: 1 year (Required)
• Computer skills: 2 years (Required)

Language:

• English and Spanish (Required)

Work Location: In person