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Customer Service Representative (CSR) - Join Our Team! As a Customer Service Representative, you play a pivotal role as the primary liaison between our valued clients and customers.
Your responsibilities include providing detailed information about our products and services, addressing concerns or complaints, and ensuring overall customer satisfaction.
Responsibilities : Identify and assess customers' needs to achieve satisfaction Build and maintain positive relationships with customers through open and effective communication Provide accurate, valid, and complete information using appropriate tools and methods Handle customer complaints, finding timely solutions and alternatives, and ensuring resolution through follow-up Follow established communication procedures, guidelines, and policies Go above and beyond to actively engage and assist customers Requirements : Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively High school diploma or equivalent Please note that this position requires on-site work and involves travel;
it is NOT a remote role If you are ready to be a key player in ensuring customer satisfaction and contributing to our community-focused approach, apply now and join our team! Powered by JazzHR
Last updated : 2024-03-07
Full Time
$38k-48k (estimate)
03/09/2024
04/10/2024
The job skills required for Customer service representative include Customer Service, CSR, Products and Services, Customer Satisfaction, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.