Description

SUMMARY: The Summit Outdoors Inside Sales Specialist role is responsible to generate revenue by engaging with end-user consumers through various sales connections including but not limited to cold-calling, emails, website chats, forums and selling shows.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as necessary.

• Executes assigned playbook to deliver sales & profit goals in all assigned territory.
• Make up to 100 outbound sales connections per day to existing and potential end-user consumers.
• Execute against all lead generation activities implemented by marketing.
• Provide customer service to inbound connections – including order entry, order resolution, or product assistance.
• Ensure standards and protocols of customer service are followed throughout all communications with end-user consumers.
• Work with sales leaders to drive continuous improvement of all processes.
• Identify, research, and resolve existing end-user consumer inquiries and issues utilizing cross functional team members as necessary.
• Use system to record sales tracking and order entry into CRM and ERP system.
• Use product training and processes at an appropriate level for the job.

Requirements

ADDITIONAL SKILLS: Must being driven, self-motivated, proactive, entrepreneurial, disciplined, organized, servant mentality, patient, and passionate. Proficient with the following:

• Some experience with sales concepts, practices and procedures.
• Strong desire and ability to serve customers and solve problems.
• Ability to build good rapport with others.
• Strong interpersonal, written and verbal communication skills.
• Good analytical and problem-solving skills.
• Ability to make judgments and decisions with little supervisory input.
• Effectively use PC and various software programs, including Microsoft Word, Microsoft Excel, Microsoft Outlook, FACTS ERP, and Customer Relationship Management software.
• A deep knowledge of, and passion for, hunting a plus.
• Experience with big box hunting, national retailers, and hunting dealers a plus.

SUPERVISORY RESPONSIBILITIES: None.

EDUCATION and/or EXPERIENCE:

• High School, some college or equivalent preferred.
• 4 years of Customer Service and relationship building.
• 2 years experience in Sales or Marketing.

WORK/LIFE BALANCE: Summit Brands offers an exceptional work environment with work/life balance, an outstanding benefits package and opportunities for career development comparable to some of the industry’s finest. Our culture is unique with a blend of determined focus, wellness, fitness and family.

WORK SCHEDULE: Hours assigned during a Monday through Friday work week.

WAGE: Draw against commission.