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Customer Service Representatives
Style Netbox Austin, TX
$37k-46k (estimate)
Full Time 3 Weeks Ago
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Style Netbox is Hiring a Customer Service Representatives Near Austin, TX

Join Our Team: Customer Service Representative

Are you a dedicated problem-solver with a passion for helping others? Style Netbox is seeking a Customer Service Representative to join our team and provide exceptional support to our clients.

About the Role: As a Customer Service Representative at Style Netbox, you'll be the primary point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring their satisfaction. You'll play a crucial role in maintaining positive relationships with our clients and representing our brand with professionalism and empathy.

Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat in a friendly and professional manner.
  • Provide accurate information about our products and services, including pricing, availability, and features.
  • Assist customers with placing orders, processing returns, and resolving billing issues.
  • Troubleshoot technical problems and escalate complex issues to the appropriate department.
  • Keep detailed records of customer interactions and transactions.
  • Collaborate with other departments to address customer concerns and improve overall customer experience.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in customer service or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficiency in Microsoft Office suite and CRM software.

Benefits:

  • Competitive hourly wage: $15 - $20.
  • Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
  • Opportunity to work with a dynamic and supportive team in a collaborative environment.
  • Potential for career growth and advancement within the company.
  • Access to training and development resources to enhance your skills.

If you're ready to make a difference in the lives of our clients and contribute to the success of Style Netbox, apply now to join us as a Customer Service Representative! Let's redefine brands together. Apply today!

Location: Austin, TX

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

05/01/2024

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